Remote/Hybrid Clinical Training Lead

Blue Cross Blue Shield Arizona; Phoenix (AZ); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Blue Cross Blue Shield of Arizona seeks a Clinical Trainer and Auditor to plan, develop, and deliver education programs for health plan staff. You will create curricula for NCQA, CMS, and AHCCCS requirements, onboard new hires, and support ongoing training with coaching and audits.

You will partner with our Training and Workforce Development team, use varied teaching methods, and conduct online and remote sessions for staff across the organization.

Qualifications

• 3 years’ experience in clinical care
• 2 years of work experience in a managed care setting
• Experience with NCQA Surveys, CMS Program Audit, and AHCCCS
• Prior audit experience

Responsibilities

• Consult with clinical ops leaders to identify training needs.
• Develop curriculum, maintain currency, and revise as appropriate.
• Plan, coordinate, deliver, and evaluate training for onboarding, annual training, and ongoing education.
• Create audits/tools to meet NCQA, CMS, and AHCCCS requirements.
• Provide online and conference training for remote staff.

Skills

Communication skills

Training delivery

Collaboration

Coaching

Mentoring

Education

Bachelor's degree in Nursing

Master’s Degree in Nursing

Job description

Blue Cross Blue Shield of Arizona seeks a Clinical Trainer and Auditor to plan, develop, and deliver education programs for health plan staff. You will create curricula for NCQA, CMS, and AHCCCS requirements, onboard new hires, and support ongoing training with coaching and audits.

You will partner with our Training and Workforce Development team, use varied teaching methods, and conduct online and remote sessions for staff across the organization.