Remote Housing Coordinator

Sedgwick; South Dakota; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading insurance provider is seeking experienced customer service representatives to provide exceptional support for temporary housing inquiries. The role involves qualifying policyholders and recommending housing options while working remotely. Preferred qualifications include a bachelor's degree and 4+ years of relevant experience. This position offers a salary range of $17-$18/hr and supports employee growth in a collaborative environment.

Benefits

Flexible schedule

Opportunities for career advancement

Recognized as a great workplace

Qualifications

• 4+ years of experience in customer service, claims processing, or housing.
• Strong consultative communication and selling skills.
• Excellent oral and written communication skills.

Responsibilities

• Provide exceptional customer support for temporary housing inquiries.
• Qualify policyholders for appropriate housing options.
• Accurately enter new housing claims into the system.

Skills

Customer service

Consultative communication

Negotiation skills

Education

Bachelor's degree or equivalent

Job description

Overview

Employer Industry: Insurance and Financial Services

Why consider this job opportunity

• Salary range of $17-$18/hr
• Opportunity for career advancement and growth within the organization
• Work remotely with a flexible schedule, Tuesday to Saturday
• Recognized as a great workplace by Newsweek and certified as a Great Place to Work
• Supportive and collaborative work environment focused on employee well-being
• Chance to make a positive impact by assisting policyholders during challenging times

What to Expect

• Provide exceptional customer support on the employer’s primary temporary housing line for policyholders, adjusters, and partners
• Serve as the first point of contact for housing-related inquiries, demonstrating strong service and consultative communication skills
• Qualify policyholder requirements to recommend appropriate housing options
• Utilize internet research skills to locate viable short-term rental options in local markets
• Accurately enter new housing claims into the system, ensuring proper documentation and compliance

What is Required

• Bachelor's degree or equivalent from an accredited college or university preferred
• Minimum of four (4) years of experience in customer service, claims processing, housing, real estate, or related business experience
• Strong consultative communication and selling skills with exemplary phone etiquette
• Excellent oral and written communication skills, including presentation skills
• Ability to adapt to change and work in a fast-paced environment

How to Stand Out (Preferred Qualifications)

• Experience with billing and reconciliation systems, claim systems, financial services, and insurance products
• Strong negotiation skills to secure favorable housing placements
• Excellent analytical and interpretive skills
• Strong organizational skills with attention to detail
• Ability to work independently and within a team environment

#Insurance #CustomerService #RemoteWork #CareerOpportunity #GreatWorkplace

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