Remote Housing Coordinator

Sedgwick; Arkansas; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading insurance firm is looking for a Customer Support Specialist to provide exceptional support for policyholders and adjusters regarding temporary housing. This remote role requires a minimum of four years of experience in customer service and strong communication skills. The company offers a supportive workplace culture and opportunities for career growth. Flexible working hours and a competitive salary range of $17-$18 per hour are also featured.

Benefits

Opportunity for career advancement

Supportive workplace culture

Flexible remote work position

Qualifications

• Minimum of four (4) years of experience in customer service or related fields.
• Strong consultative communication and selling skills.
• Excellent oral and written communication skills.

Responsibilities

• Provide exceptional customer support on the employer’s temporary housing line.
• Answer inbound calls and assist with housing-related inquiries.
• Utilize strong internet research skills to locate viable rental options.

Skills

Customer service

Claims processing

Research skills

Communication skills

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Overview

Employer Industry: Insurance and Risk Management

Why consider this job opportunity:

• Salary range of $17-$18 per hour
• Opportunity for career advancement and growth within the organization
• Flexible remote work position
• Supportive and inclusive workplace culture
• Recognized as a Great Place to Work and featured in Fortune's Best Workplaces in Financial Services & Insurance

Responsibilities

• Provide exceptional customer support on the employer’s temporary housing line for policyholders, adjusters, and partners
• Answer inbound calls and assist with housing-related inquiries in a professional and compassionate manner
• Qualify policyholder requirements and recommend suitable housing options
• Utilize strong internet research skills to locate viable short-term rental options
• Coordinate multiple housing assignments and adapt to shifting priorities

Qualifications

• Minimum of four (4) years of experience in customer service, claims processing, housing, real estate, or related fields
• Bachelor's degree or equivalent from an accredited college or university preferred
• Strong consultative communication and selling skills with exemplary phone etiquette
• Excellent oral and written communication skills, including presentation abilities
• Proficient in Microsoft Office and strong research and internet navigation skills

Preferred Qualifications

• Experience negotiating housing placements
• Familiarity with billing and reconciliation systems, claim systems, financial services, and insurance products

#Insurance #CustomerService #RemoteWork #CareerGrowth #GreatPlaceToWork

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