Remote Hotel Reservations Specialist — Travel Perks & Flex

Destination Knot; United States; Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible schedule

Training & certification

Travel perks

Remote work access

Job summary

Destination Knot is seeking a remote Customer Service– Hotel Reservations specialist to support guests with inquiry handling, bookings, and post-sale assistance.

You will manage communications via CRM tools, maintain excellent client relationships, and ensure a smooth booking experience from inquiry to confirmation. This full-time/part-time role offers flexible scheduling, training, and travel perks.

Qualifications

• Excellent customer service experience and focus on satisfaction.
• Strong communication, problem-solving and interpersonal abilities.
• Comfort with using CRM tools and remote collaboration.

Responsibilities

• Handle customer interactions and hotel reservation inquiries.
• Guide clients through booking flow and ensure smooth confirmations.
• Maintain positive relationships and resolve issues promptly.

Skills

Customer service

Customer support

Customer satisfaction

Communication skills

Tools

CRM software

Job description

Destination Knot is seeking a remote Customer Service– Hotel Reservations specialist to support guests with inquiry handling, bookings, and post-sale assistance.

You will manage communications via CRM tools, maintain excellent client relationships, and ensure a smooth booking experience from inquiry to confirmation. This full-time/part-time role offers flexible scheduling, training, and travel perks.