Remote Hotel Booking Agent

Why Knot Travel; Scottsdale (AZ); Remote; USD 65,000; Full time

Job summary

Join a forward-thinking travel agency as a Remote Hotel Booking Agent, where you will play a crucial role in crafting memorable travel experiences. This position allows you to work from the comfort of your home while providing exceptional customer service and support to clients seeking hotel accommodations. You will engage with travelers to understand their preferences and budgets, ensuring they find the perfect lodging for their trips. With opportunities for growth and access to exclusive travel discounts, this role is ideal for detail-oriented individuals who thrive in a remote, flexible work environment.

Benefits

Remote and flexible work schedule

Supportive and collaborative team environment

Exposure to the travel and hospitality industry

Access to exclusive hotel rates and travel discounts

Opportunities for growth within the company

Qualifications

• Prior experience in travel, hospitality, or customer service is preferred.
• Strong attention to detail and ability to manage multiple bookings.

Responsibilities

• Consult with clients to understand their lodging needs and budget.
• Research and book hotel accommodations through approved platforms.
• Provide post-booking support for modifications or cancellations.

Skills

Customer Service

Communication

Attention to Detail

Booking Systems

Problem Solving

Organization

Job description

Why Knot Travel is a trusted travel agency that specializes in crafting custom vacation packages, group trips, and romantic getaways. Our mission is to make travel planning seamless, stress-free, and personalized for every client. As part of our growing remote team, we provide professional, attentive service that helps travelers find the best accommodations to suit their needs.

Job Overview :

We are currently seeking a detail-oriented and customer-focused Remote Hotel Booking Agent to assist clients in securing hotel accommodations for leisure and group travel. In this role, you will work directly with travelers to match them with the right properties based on their preferences, budget, and itinerary. The ideal candidate is organized, responsive, and enjoys providing helpful, professional travel support from a remote environment.

Key Responsibilities :

1. Consult with clients to understand their lodging needs, preferences, and budget.
2. Research, recommend, and book hotel accommodations through approved platforms.
3. Manage booking details including confirmations, upgrades, and special requests.
4. Communicate clearly with clients regarding terms, policies, and changes.
5. Provide post-booking support for modifications or cancellations as needed.
6. Stay informed on hotel promotions, amenities, and destination options.
7. Maintain accurate records of bookings and client interactions.

Requirements :

1. Prior experience in travel, hospitality, or customer service is preferred.
2. Strong attention to detail and ability to manage multiple bookings at once.
3. Excellent written and verbal communication skills.
4. Basic computer proficiency and comfort using online booking systems.
5. Ability to work independently in a remote setting.
6. Must be 18 years or older with a reliable internet connection and personal computer.

Benefits :

1. Remote and flexible work schedule.
2. Supportive and collaborative team environment.
3. Exposure to the travel and hospitality industry.
4. Access to exclusive hotel rates and travel discounts.
5. Opportunities for growth within the company.

Additional Skills and Information :

Keywords include: Remote, Scheduling, Self Motivated, Customer-oriented, Work from home, Planning, Coordinator, Flexibility, Hotels, Reservations, Travel Agent.

Key Skills :

Customer Service, Communication, Attention to Detail, Booking Systems, Problem Solving, Organization.

Employment Details :

Type: Full Time

Experience: Prior experience in travel or customer service preferred.

Vacancy: 1

Monthly Salary: $65,000

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Remote Booking Agent • Scottsdale, Arizona, USA