Remote Hospitality Specialist

Mytravelconnection; Orlando (FL); Remote; USD 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking a Remote Hospitality Specialist to provide exceptional customer service while booking travel experiences for clients. This role offers the flexibility to work from home, ensuring that travelers have memorable trips by assisting with air, hotel, and cruise bookings. No prior experience is required, as comprehensive training will be provided. Join a team dedicated to delivering outstanding service, and enjoy a flexible schedule along with employee discounts and ongoing training opportunities. If you have a passion for travel and customer service, this is the perfect opportunity for you!

Benefits

Flexible Schedule

Agent Certification

Employee Discounts

Ongoing Training

Qualifications

• No experience necessary; training provided.
• Exceptional customer service and communication skills required.

Responsibilities

• Serve as primary contact providing premium concierge service.
• Research and book domestic and international travel packages.

Skills

Customer Service Skills

Communication Skills

Organizational Skills

Multitasking Ability

Education

High School Diploma

Tools

Web-based Booking Engines

Travel Resources

Job description

Join to apply for the Remote Hospitality Specialist role at My Travel Connection

Full Job Description
We are focused on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events, and concerts for a company that has been in business over 70 years serving clients all around the world. No experience necessary. We will train you.

Core Responsibilities:

• Serve as primary customer contact providing premium concierge level service to travelers from start to finish.
• Respond to telephone, email inquiries, and online travel submissions in a timely fashion.
• Research and book Domestic and International travel packages including air, hotel, tours, and ground transportation.
• Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc.
• Become familiar with multiple web-based booking engines and travel resources.
• Pricing & cost calculations for changes or added trip fees.
• Provide e-tickets and take credit card payments over the phone.

Qualifications:

• No experience necessary, we will train.
• Exceptional customer service abilities.
• Superior written and verbal communication skills.
• Strong organization with ability to prioritize and multitask.
• Job Type: Full-time or part-time.

Benefits:

• Flexible Schedule.
• Agent Certification.
• Employee Discounts.

Requirements: Must be at least 18 years of age and reside in the U.S, Mexico, or Australia. Laptop and/or smartphone and Wi-Fi is required.

Benefits: Ongoing Training, Flexible Schedule, Certifications included, Work Remote.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service
• Industries: Hospitality