Remote Healthcare Operations BA Manager

The US Oncology Network; Dallas (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with company match

Paid time off

Tuition Reimbursement

Employee assistance program

Job summary

The US Oncology Network is seeking a Remote Healthcare Operations Business Analyst Manager in its Transformation Office for Texas Oncology. This leadership role is primarily based in Dallas, TX, with travel up to 20% to training and team meetings, and requires current residency in Texas.

You will lead a team of Business Analysts, partner with clinicians, operations, IT, and vendors to map workflows, define BRDs, drive KPIs, and ensure compliant, efficient healthcare delivery across Texas

Qualifications

• 6-8 years as a Business Analyst in healthcare, digital health, or transformation.
• Experience mentoring or leading analysts or project teams.
• Proven ability in requirements gathering, process mapping, and documentation.
• Experience supporting change management and KPI/outcome measurement.
• Familiarity with Jira, Smartsheet, Visio, and Miro.
• Excellent written and verbal communication skills.

Responsibilities

• Lead requirements workshops with clinicians, operations, revenue cycle, and vendors.
• Elicit, analyze, and document requirements to support strategic priorities.
• Draft and maintain BRDs and related artifacts for initiatives.
• Develop process maps, future-state workflows, and use cases.
• Document workshop outcomes into visual models and deliverables.
• Apply operational knowledge of healthcare workflows to map and optimize processes.
• Coordinate with vendors to meet documented requirements and business needs.
• Validate deliverables against BRDs and maintain traceability.
• Support change management activities and training materials.
• Develop KPI tracking frameworks and measurable outcomes.
• Maintain a centralized repository of reusable artifacts.
• Support playbooks and governance frameworks for workflows and vendor alignment.
• Provide BA deliverable reviews and mentorship to the team.
• Act as a senior liaison to clinicians, operations, IT, and vendor leaders.

Skills

Requirements gathering

Process mapping

Documentation

Cross-functional collaboration

Vendor collaboration

Change management

KPI / outcome measurement

Jira

Smartsheet

Visio

Miro

Healthcare operations

Mentoring

Communication

Education

Bachelor's degree in Business Administration, Health Informatics, Information Systems, Healthcare Management, or related field

Associate degree and 8 years of relevant work experience

Advanced degree (MBA, MS/MHA) is a plus

Certifications: CBAP, PMI-PBA, Lean Six Sigma, HIMSS

Tools

Jira

Smartsheet

Visio

Miro

Job description

The US Oncology Network is seeking a Remote Healthcare Operations Business Analyst Manager in its Transformation Office for Texas Oncology. This leadership role is primarily based in Dallas, TX, with travel up to 20% to training and team meetings, and requires current residency in Texas.

You will lead a team of Business Analysts, partner with clinicians, operations, IT, and vendors to map workflows, define BRDs, drive KPIs, and ensure compliant, efficient healthcare delivery across Texas