Remote Healthcare Insurance Account Manager

Aon; Kentucky; Remote; USD 64,000 - 84,000; Full time

Job summary

Aon is seeking a Healthcare Insurance Account Manager (Virtual) to oversee day-to-day management and administration of medical malpractice and healthcare liability insurance programs for healthcare organizations, physician groups, hospitals, and providers.

You will serve as the primary client contact for service needs, policy administration, provider roster management, PCF enrollment, and regulatory compliance.

Qualifications

• Must have an active Property & Casualty Producer license.
• 3+ years of insurance account management/producer experience.
• Keen understanding of insurance terminology, policy structures, and underwriting processes.
• Proficiency in Microsoft Office Suite, particularly Excel, Outlook, Word, and Teams.
• Excellent organizational, communication, and client service skills.

Responsibilities

• Serve as the primary point of contact for assigned healthcare clients.
• Build and maintain strong relationships with healthcare administrators, risk managers, physician leaders, and executive stakeholders.
• Respond to client inquiries regarding coverage, endorsements, enrollment requirements, and policy interpretation.
• Conduct regular client meetings and participate in renewal strategy discussions.
• Manage the issuance, renewal, and maintenance of medical professional liability insurance policies.
• Review applications, policy documents, endorsements, and binders for accuracy.
• Coordinate policy issuance and delivery with underwriting and operations teams.
• Assist clients with coverage changes and policy modifications throughout the policy term.
• Maintain accurate records of enrolled healthcare providers and entities.
• Process provider additions, terminations, demographic updates, and coverage changes.
• Validate licensure information and eligibility requirements.
• Coordinate provider roster reporting and renewal submissions.
• Manage enrollment and renewal activities for applicable state Patient Compensation Funds.
• Ensure compliance with state filing requirements and deadlines.
• Calculate and reconcile surcharge payments.
• Coordinate enrollment submissions with regulatory agencies and clients.
• Monitor legislative and regulatory developments impacting PCF participation.

Skills

Active P&C License

Client relationship management

Excellent organizational skills

Communication skills

Tools

MS Office Suite

Job description

Aon is seeking a Healthcare Insurance Account Manager (Virtual) to oversee day-to-day management and administration of medical malpractice and healthcare liability insurance programs for healthcare organizations, physician groups, hospitals, and providers.

You will serve as the primary client contact for service needs, policy administration, provider roster management, PCF enrollment, and regulatory compliance.