Remote Healthcare Customer Service Representative

Talentify.io; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in Customer Service and Support is seeking individuals to join their remote team. This role involves assisting customers with various product-related inquiries, while offering comprehensive benefits including paid training and advance career opportunities. Strong communication skills and a high school diploma are essential for this position.

Benefits

Comprehensive health coverage

Dental and vision coverage

Paid training and tuition reimbursement

Employee discounts on groceries and travel

Flexible work-from-home environment

Qualifications

• Customer service experience is a plus.
• Strong computer skills are necessary.
• Exceptional listening and comprehension skills are preferred.

Responsibilities

• Assist customers with issues and concerns related to products.
• Document call-related information for reporting purposes.
• Provide support and resolve issues for clients.

Skills

Computer navigational skills

Excellent oral communication skills

Excellent written communication skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Employer Industry: Customer Service and Support

Why consider this job opportunity:
- Salary of $15/hr
- Opportunity for career advancement with over 70% of leaders promoted from within
- Comprehensive benefits including health, dental, and vision coverage
- Paid training and tuition reimbursement available
- Employee discounts on groceries, travel, insurance, and more
- Flexible work-from-home environment

What to Expect (Job Responsibilities):
- Assist customers with issues and concerns related to products and services
- Document call-related information for auditing and reporting purposes
- Maintain and update customer information as necessary
- Upsell current customers on new or enhanced services
- Provide support and resolve issues for clients

What is Required (Qualifications):
- High school diploma or GED
- Customer service experience is a plus
- Strong computer navigational skills
- Familiarity with Microsoft Office applications (Word, Excel)
- Excellent oral and written communication skills

How to Stand Out (Preferred Qualifications):
- Exceptional listening and comprehension skills
- Professional and courteous demeanor
- Customer-oriented mindset

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