Remote Health & Wellness Team Leader
National Jewish Health
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Benefits offered by this job
Job summary
National Jewish Health is seeking a Health and Wellness Supervisor to lead a team of health coaches within our Health Initiatives program. This fully remote leadership role combines people management, operational oversight, quality assurance, and continuous improvement to ensure exceptional participant experiences and program outcomes.
The ideal candidate is a collaborative leader who is passionate about coaching, employee development, and driving excellence in a fast-paced, service-focused
Qualifications
- Bachelor’s Degree required, preferably in health sciences, health education, behavioral science, or social science.
- Minimum two years of call center operations experience and two years of supervisory experience.
Responsibilities
- Lead, coach, and develop a team of health and wellness professionals, including hiring, training, performance management, mentoring, and engagement.
- Oversee daily call center operations, monitor service levels and quality metrics, and ensure high-quality participant support.
- Support motivational interviewing techniques and coaching best practices to achieve program goals and standards.
- Drive continuous improvement by analyzing performance trends and implementing process enhancements.
Skills
Education
Job description
National Jewish Health is seeking a Health and Wellness Supervisor to lead a team of health coaches within our Health Initiatives program. This fully remote leadership role combines people management, operational oversight, quality assurance, and continuous improvement to ensure exceptional participant experiences and program outcomes.
The ideal candidate is a collaborative leader who is passionate about coaching, employee development, and driving excellence in a fast-paced, service-focused
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