Remote Head of Account Development

Justworks; Miami (FL); On-site; Full time

Job description

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset – our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues and are data‑driven, continually iterating to improve. If you’d like to work in a supportive, entrepreneurial environment and build something meaningful while having fun, we’d love to hear from you.

Our Values

• Camaraderie – Day-to-day, you can be seen working together toward a higher purpose. You like to have fun, you’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness – Your default is to be open. You’re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback.
• Grit – You demonstrate perseverance, commitment, earnestness, and a positive attitude to get the job done well.
• Integrity – Do what you say and say what you’ll do. You’re honest, forthright, and aim to match words with actions while leading by example.
• Simplicity – Everything should be made as simple as possible, but no simpler.

Who You Are

Leadership comes naturally to you. You put people first, develop their skills, provide new experiences, and grow sales knowledge. You’re hardworking, persistent, dependable, and a natural leader capable of motivating a high-performing team while remaining positive and enthusiastic. You’re analytical and base decisions on data, enjoy building and executing sales plans, and have a strong track record of exceeding results while iterating to improve processes. You’re excited by growing a new business unit and solving real problems.

Responsibilities

• Coach, hire, mentor, motivate, and lead a team of Account Development Executives.
• Help develop and train future leaders and top performers.
• Manage day‑to‑day performance of all sales team members and deliver reviews.
• Embodies company culture and maintains high sales employee engagement.
• Work cross‑functionally with Lifecycle Marketing, Revenue Effectiveness, CSO, and other departments to shape customer outreach strategies.
• Track team metrics and report data and forecasts to leadership on a regular basis.
• Ensure correct usage of CRM and other sales applications.
• Maintain and grow a standard of excellence.
• Improve processes, positioning, and strategies with an eye toward upselling and cross‑selling.
• Lead and schedule weekly team meetings with sales team and leadership.
• Meet predetermined team goals through activities of direct reports.
• Collaborate across teams to support upselling and cross‑selling customers.

Competencies

• Good judgement – critical thinking, analyzing and assessing problems, identifying patterns, making connections, understanding risks, developing mitigation strategies, and taking ownership.
• Detail‑oriented – extreme attention to detail, thorough, accurate, organized, and productive.
• Foundational sales knowledge – skills in prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing, and product and market knowledge.
• Results‑driven – consistently achieves results even under difficult circumstances.
• Clear communication – articulates thoughts, expresses ideas through oral, written, visual, and non‑verbal skills, and listens effectively.

Qualifications

• Minimum of 3 years of sales and/or upsell experience in a closing role.
• Minimum of 2 years of management experience preferred.
• Multi‑language skills are a plus.
• You love data – decisions are backed up by numbers.
• Strong interpersonal skills.
• Exceptional written and oral communication skills.
• Familiarity with forecasting.
• Growth mindset.
• Hardworking, persistent, and dependable.

Compensation

This position is paid a base wage plus incentive compensation. The base wage range for this remote position is targeted at $127,875.00 – $140,660.00 in the Miami, FL metro area, with competitive On‑Target Earnings of $215,375.00 – $228,160.00. Final offers may vary. Incentive compensation is not guaranteed and earnings are subject to the terms and conditions of the applicable incentive compensation plan. Actual compensation is based on multiple factors unique to each candidate.

Diversity & Inclusion

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers. Justworks is a fully inclusive equal‑opportunity employer and provides accommodations for candidates with disabilities and for employees based on sincerely held religious beliefs. If you need a reasonable accommodation, please reach out to us at [e-mail].

Legal Notice

Our DEIB Report is available upon request.