Remote Growth-Driven Web & Brand Account Director

829 Studios; Boston (MA); Hybrid; USD 115,000 - 135,000; Full time

Benefits offered by this job

Remote Workplace

Paid Time Off

401K + Match

Life Insurance Benefit

Short Term Disability Benefit

Healthcare

Commuter Benefits

Continuing Education

Job summary

829 Studios in Boston seeks an Account Director, Web & Brand to drive new revenue and manage strategic client engagements from first conversation through long-term partnership.

You will own a pipeline of web and brand engagements, lead discovery, develop proposals for WordPress, Drupal, and Shopify builds, and collaborate with strategy, design, development, and project management teams to scope and deliver exceptional outcomes.

Qualifications

• 10+ years of experience in a digital, web, or branding agency with responsibility in new business and account leadership.
• Strong understanding of website strategy and delivery across WordPress, Drupal, and Shopify.
• Proven ability to carry and achieve sales targets, with recurring revenue focus.
• Excellent discovery, scoping, and estimation skills, turning ambiguity into clarity.
• Confident, engaging communicator who builds trust with senior stakeholders.
• Experience with CRM systems, proposal development, and pipeline management.

Responsibilities

• Own and qualify a pipeline of web and brand engagements.
• Lead consultative discovery conversations to uncover true business needs, constraints, and opportunities.
• Develop and present strategic proposals for WordPress, Drupal, and Shopify builds, branding engagements, and ongoing website support retainers.
• Guide prospects through decision-making with clarity, confidence, and empathy.
• Partner with internal teams to ensure scopes are clear, achievable, and aligned with client goals and delivery realities.
• Translate complex business challenges into actionable web and brand solutions.
• Scope work with precision, balancing ambition, budget, timeline, and internal capacity.
• Clearly articulate trade-offs, risks, and opportunities so clients feel informed and supported.
• Ensure a seamless handoff from sales to delivery with strong documentation, context, and shared expectations.

Skills

New business and account leadership

Website strategy

Sales targets (recurring revenue)

Discovery and scoping

CRM systems & pipeline management

Proposal development

Cross-functional collaboration

Tools

CRM systems

Proposal tooling

Job description

829 Studios in Boston seeks an Account Director, Web & Brand to drive new revenue and manage strategic client engagements from first conversation through long-term partnership.

You will own a pipeline of web and brand engagements, lead discovery, develop proposals for WordPress, Drupal, and Shopify builds, and collaborate with strategy, design, development, and project management teams to scope and deliver exceptional outcomes.