Remote Government Travel Advisor | Sabre Expert

Teleperformance USA

Maine

Remote

USD 60,000 - 90,000

Full time

12 days ago
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Benefits offered by this job

Health benefits
401(k) plan
Life insurance
Dental coverage
Employee assistance program

Job summary

Teleperformance USA is seeking an experienced Government Travel Advisor Specialist to support U.S. military and government travelers. You will handle complex, time-sensitive itineraries and serve as the primary travel counselor with Sabre GDS proficiency.

The role requires independent work from day one and adherence to DoD travel policy, with opportunities to advance within a global, inclusive team.

Qualifications

  • Minimum of 3 years' Sabre GDS experience, including PNR construction and ticketing.
  • Experience handling complex, time-sensitive government itineraries.
  • Proven ability to communicate clearly via phone, email, and messaging.
  • Familiarity with Joint Travel Regulations (JTR) and DoD travel policy preferred.
  • Strong multi-tasking and problem-solving skills.

Responsibilities

  • Act as travel counselor for U.S. military and government travelers.
  • Book domestic and international travel using Sabre, including complex itineraries.
  • Ensure compliance with travel policies, regulations, and sanctions.
  • Provide consultative recommendations and upsell hotel/car services when appropriate.
  • Manage end-to-end booking process and multi-channel servicing (phone, email, etc).
  • Meet KPIs such as CSAT, productivity and performance targets.

Skills

Sabre GDS proficiency
Time management
Communication skills
Customer service
Government travel knowledge

Tools

Sabre

Job description

Teleperformance USA is seeking an experienced Government Travel Advisor Specialist to support U.S. military and government travelers. You will handle complex, time-sensitive itineraries and serve as the primary travel counselor with Sabre GDS proficiency.

The role requires independent work from day one and adherence to DoD travel policy, with opportunities to advance within a global, inclusive team.

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