Remote Global Payroll Lead

Logoslabs; Simpsonville (SC); On-site; USD 35,250 - 79,300; Full time

Benefits offered by this job

Work from anywhere

Flexible PTO

Flexible working hours (async)

16 weeks parental leave

Mental health support services

Stock options

Learning budget

Home office budget & IT equipment

Budget for local in-person events

Job summary

Remote is seeking a Payroll Operations role to manage Global Payroll (GP) and EOR payrolls, maintaining accurate data in our Remote platform and related systems. You will respond to customers via Zendesk, coordinate with payroll vendors, and drive process improvements in a globally distributed, async setup.

The role emphasizes cross-border compliance, data integrity, and a proactive approach to streamline workflows while supporting customers and internal stakeholders across regions.

Qualifications

• Solid knowledge of payroll best practices and local compliance requirements.
• Strong proficiency with Excel and Google Sheets.
• Analytical mindset with problem-solving skills and strong attention to detail.
• Ability to adapt quickly in a fast-paced, evolving environment with a passion for identifying improvement opportunities.
• Proactive attitude, always looking for ways to streamline and optimize workflows.
• Several years of experience working with payroll for Belgium.
• Experience with in-house payroll processing, Social Security filings, and vendor management is a strong plus.
• Customer-facing experience, solving problems and guiding clients and prospects through local payroll processes and questions.
• You write and speak fluent English.

Responsibilities

• Process both Global Payroll (GP) and EOR payrolls, ensuring timely, accurate, and compliant calculations, filings, and reports.
• Update and maintain accurate payroll records and employee data in Remote platform and payroll software systems.
• Manage the Zendesk ticket queue, providing timely and professional responses.
• Act as the main point of contact for customers (GP) and internal/external stakeholders regarding payroll questions and processes.
• Build and maintain strong relationships with payroll vendors, ensuring quality, accuracy, and timely service delivery.
• Continuously improve payroll processes and keep up to date with internal payroll projects and updates.
• Ensure full data integrity across all payroll systems and processes.

Skills

Payroll knowledge

Excel

Google Sheets

Analytical mindset

English fluency

Belgium payroll experience

Vendor management

Customer-facing

Tools

Zendesk

Remote platform

Payroll software

Job description

Remote is seeking a Payroll Operations role to manage Global Payroll (GP) and EOR payrolls, maintaining accurate data in our Remote platform and related systems. You will respond to customers via Zendesk, coordinate with payroll vendors, and drive process improvements in a globally distributed, async setup.

The role emphasizes cross-border compliance, data integrity, and a proactive approach to streamline workflows while supporting customers and internal stakeholders across regions.