Remote Global Key Account Manager — Pharma/CMO-CDMO

Ingersoll Rand; Boston (MA); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Healthcare coverage

Wellness programs

401(k) plan with company match

Employee stock program

Job summary

Ingersoll Rand is looking for a Global Key Account Manager to manage and expand relationships with key accounts, particularly Fortune 100 clients. The manager will be responsible for developing sales strategies and achieving targets, with the ability to travel for client engagement and meetings. Candidates should have over 8 years of account management experience, strong communication and sales skills, and the ability to work independently. The position offers a salary range of $130,000 to $170,000 plus benefits.

Qualifications

• 8+ years of key account management experience.
• Experience managing large strategic accounts in manufacturing.
• Ability to create and manage sales metrics and forecasts.

Responsibilities

• Manage and grow assigned Key Accounts effectively.
• Resolve customer issues and drive results.
• Conduct regular meetings with assigned Key Accounts.

Skills

Sales skills

Communication

Strategic account management

Negotiation

Microsoft Office proficiency

SalesForce proficiency

Education

Bachelor's degree

Bachelor's in marketing or technical field

Tools

SalesForce

Job description

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title: Global Key Account Manager

Location: Remote - United States

About Us:

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies – from compressors to precision handling of liquids, gasses, and powers – to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview:

The Global Key Account Manager will be responsible for managing all aspects of, and growing the book of business for, the assigned Key Account(s). The Global Key Account Manager will communicate, sell to, and build relationships with all levels of the customer organization including but not limited to personnel in the C-Suite, Executive Level, Purchasing, Engineering, Quality, and Sourcing. This role will manage large (>$10M) key Fortune 100 accounts, develop/manage a sales pipeline within these accounts, provide accurate revenue forecasts, and develop / launch a marketing strategy. The person in this role will work independently as well as collaboratively and cross-functionally while being a positive reflection of Ingersoll Rand’s corporate values.

Responsibilities:

• Manage Key Accounts (as assigned) by proposing, aligning on (with Flexan leadership) and executing key objectives, strategies and action plans to increase sales and driving the Flexacution Flywheel within assigned Key Account(s).
• Partner to resolve customer issues by investigating problems; involving the appropriate resources to get the issue resolved; and advising or escalating the situation to management as needed.
• Coordinate and host regular VOC, SBR, and QBR meetings with assigned Key Account(s).
• Expand, prospect and develop new opportunities withing the assigned Key Account(s). Identify and Analyze needs of the account, refine our targeted value proposition, and identify opportunities where for to grow the business.
• Drive for results and identify what resources are required to successfully close new business and exceed our customer needs and expectations.
• Responsible for managing the internal quoting process to determine costs and subsequently to develop pricing to achieve required profit margins.
• Lead and/or manage negotiations of customer agreements (contracts) with the support of Management and Legal.
• Achieve annual sales quota and non-revenue related objectives within assigned Key Account(s).
• Establish collaborative and efficient processes to communicate with commercial, engineering, and operational functions at Flexan facilities. Take ownership to drive and solve problems associated with key accounts through cross-functional efforts.
• Monitor competition and keep management abreast of any changes in the customer and competitive landscape.
• Support corporate trade show presence with colleagues by assembling, manning, and disassembling trade show booth.
• May be responsible for directly managing or developing other commercial team members
• Other duties as assigned.
  
  

Requirements:

• Bachelor’s degree
• 8+ years of key account management experience
• 1+ years of experience managing large (>$10M/year), strategic accounts in a manufacturing industry. Demonstrated success achieving sales targets through maintaining existing business and developing new sales within those accounts through strategic selling and long-term partnership development.
• 1+ years of experience managing complex, global customer accounts across multiple business units and international company manufacturing locations.
• 1+ years of experience successfully creating and or managing to sales metrics, performance indicators, and forecasts for assigned accounts
  
  

Core Competencies:

• Sales Skills: meeting sales goals, closing skills, strategic account management, prospecting skills, negotiation, self-confidence, product knowledge, presentation skills, and ability to grow client relationships
• Demonstrated ability to communicate, present and influence credibly at all levels of the customer and internal organization (face-to-face, verbal, written)
• Demonstrated ability to lead and motivate as necessary, a cross functional team to address customer needs
• Proficient in Microsoft Office applications and SalesForce
• Able to travel as required to manage customer relationships and support business needs.
  
  

Preferred Qualifications:

• Bachelor’s degree major preferably in marketing or a technical field (e.g., engineering)
• Medical CMO or CDMO experience
• Experience with web-based marketing
  
  

Travel & Work Arrangements/Requirements:

• This is a remote based position that is to be located near a major airport in the U.S.
• About 30% travel within the United States is expected; international travel is possible as well
• Preferred locations: Northeast (Boston/New York area); Minneapolis, MN
  
  

Pay Range:

The pay range for this role, not including incentive opportunities, is $130,000 - $170,000. The pay range takes into account a wide range of factors that include a candidate’s skills; experience and training; licensure and certifications; and geographic location. Hired applicant will be eligible to receive (discretionary/nondiscretionary) annual bonuses and incentive compensation.

What We Offer:

At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment — as well as for our individual well-being. Our comprehensive benefits package is designed to empower you with the tools and support needed to take charge of your health and future.

Our benefits include healthcare coverage (medical, prescription, dental, and vision), wellness programs, life insurance, a 401(k) plan with company match, paid time off, and an employee stock program, among other offerings. These benefits, combined with our pay transparency and inclusive culture, reflect our commitment to supporting you at work and beyond.

TO APPLY: Please apply via our website https://ir-jobs.dzconnex.com/ by May 2026 in order to be considered for this position.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

What We Offer

At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.