Remote Global EDI/API Integration Manager

DSV Road GmbH; Itasca (IL); On-site; USD 98,500 - 125,000; Full time

Benefits offered by this job

Health benefits package

401(k) with company matching up to 5%

Paid time off and holidays

Job summary

DSV Air & Sea Inc. is seeking an Integration Manager, Global Customs, Business Implementation in the USA to lead the business side of EDI/API implementations for Global Accounts from Itasca.

You will define and improve our integration services to meet customer requirements, working with customers and internal teams. The role emphasizes onboarding new customers, coordinating with Operations and Enterprise Integration Office, and driving API-first evolution while ensuring timely delivery and

Qualifications

• Bachelor's degree in business administration, information technology or related field preferred.
• 2+ years of relevant experience.
• Experience with customer engagement.
• Project management capabilities and experience.
• Fair technical and integration understanding.
• End-to-end mindset.
• Understanding of customs is an advantage.
• Fluency in English is required.

Responsibilities

• Manages the technical implementation in the business on behalf of Global Customs.
• Responsible for technical onboarding of individual Customers into DSV from a Customs perspective.
• Sign off the proposed Business Requirement Document to initiate integration.
• Align planning with Operations, Customer, the Customer Integration Office and EI.
• Ensure User Acceptance Tests scenarios are created and executed.
• Ensure local stakeholders are aligned and contributors commit to the plan.
• Act as first point of contact for Operations after go-live and for troubleshooting.
• Help develop the EDI and API offerings for Global Customs.
• Work towards the commercial part of DSV.

Skills

Customer engagement

Project management

English fluency

End-to-end mindset

Technical understanding

Education

Bachelor's degree or related field

Tools

Microsoft Office Suite

Job description

DSV Air & Sea Inc. is seeking an Integration Manager, Global Customs, Business Implementation in the USA to lead the business side of EDI/API implementations for Global Accounts from Itasca.

You will define and improve our integration services to meet customer requirements, working with customers and internal teams. The role emphasizes onboarding new customers, coordinating with Operations and Enterprise Integration Office, and driving API-first evolution while ensuring timely delivery and