Remote Genetic Counselor Assistant - NIPT Lab Support

Labcorp; United States; Remote; USD 35,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) plan

Paid Time Off (PTO) or Flexible Time

Job summary

Labcorp Genetics and Women’s Health is seeking a US Remote Based Genetic Counselor Assistant to join the team supporting the NIPT lab in San Diego. The role follows a 8am-5pm Pacific schedule, Monday–Friday, and involves coordinating testing, responding to inquiries, and tracking samples.

Minimum qualifications include a Bachelor's degree in Biological Science. Preferred experience includes 1+ year as a Genetic Counselor Assistant, lab experience with NGS, customer service, and LIS proficiency.

Qualifications

• Bachelor's degree in a Biological Science.
• 1+ years’ experience as a Genetic Counselor Assistant.
• 1+ years’ experience in a clinical genetics testing lab with next generation sequencing.
• 1+ years’ customer service experience.

Responsibilities

• Support clients that ordered tests performed at Labcorp.
• Respond to telephone and email inquiries from Labcorp clients and providers to coordinate genetic testing.
• Research, troubleshoot, and resolve problems related to testing with clients or Labcorp facilities.
• Document case work and interactions with clients.
• Triage calls from clients and track samples with updates to providers.
• Provide proactive outcome collection and abnormal result notifications.

Skills

Genetics concepts

Microsoft Office

Multi-tasking

Verbal and written communication

Flexibility

Project management

Team collaboration

Education

Bachelor's degree in Biological Science

Tools

Labcorp LIS

Job description

Labcorp Genetics and Women’s Health is seeking a US Remote Based Genetic Counselor Assistant to join the team supporting the NIPT lab in San Diego. The role follows a 8am-5pm Pacific schedule, Monday–Friday, and involves coordinating testing, responding to inquiries, and tracking samples.

Minimum qualifications include a Bachelor's degree in Biological Science. Preferred experience includes 1+ year as a Genetic Counselor Assistant, lab experience with NGS, customer service, and LIS proficiency.