Genetic Counselor Assistant - Remote

Labcorp; United States; Remote; USD 35,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) plan

Paid Time Off (PTO) or Flexible Time

Job summary

Labcorp Genetics and Women’s Health is seeking a US Remote Based Genetic Counselor Assistant to join the team supporting the NIPT lab in San Diego. The role follows a 8am-5pm Pacific schedule, Monday–Friday, and involves coordinating testing, responding to inquiries, and tracking samples.

Minimum qualifications include a Bachelor's degree in Biological Science. Preferred experience includes 1+ year as a Genetic Counselor Assistant, lab experience with NGS, customer service, and LIS proficiency.

Qualifications

• Bachelor's degree in a Biological Science.
• 1+ years’ experience as a Genetic Counselor Assistant.
• 1+ years’ experience in a clinical genetics testing lab with next generation sequencing.
• 1+ years’ customer service experience.

Responsibilities

• Support clients that ordered tests performed at Labcorp.
• Respond to telephone and email inquiries from Labcorp clients and providers to coordinate genetic testing.
• Research, troubleshoot, and resolve problems related to testing with clients or Labcorp facilities.
• Document case work and interactions with clients.
• Triage calls from clients and track samples with updates to providers.
• Provide proactive outcome collection and abnormal result notifications.

Skills

Genetics concepts

Microsoft Office

Multi-tasking

Verbal and written communication

Flexibility

Project management

Team collaboration

Education

Bachelor's degree in Biological Science

Tools

Labcorp LIS

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp Genetics and Women’s Health is seeking a US Remote Based Genetic Counselor Assistant (GCA) to join their team! This position will primarily be supporting the Lab Based Genetic Counseling team for our NIPT lab in San Diego.

Work Schedule: Monday – Friday 8am-5pm pacific time

Responsibilities:

• Work with the lab Genetic Counselor team to support clients that ordered testing performed at Labcorp
• Respond to telephone and email inquiries from Labcorp clients, health care providers, Labcorp's laboratories and branches to coordinate all applicable genetic testing
• Research, troubleshoot, and resolve any problems related to testing by contacting clients or other Labcorp facilities
• Document case work and interactions with clients
• Triage calls from clients
• Track samples and provide updates to providers
• Provide proactive outcome collection
• Perform abnormal result notifications

Minimum Qualifications:

• Bachelors degree in a Biological Science

Preferred Qualifications:

• 1 or more years’ experience working as a Genetic Counselor Assistant
• 1 or more years’ experience working in a clinical genetics testing laboratory with next generation sequencing
• 1 or more years’ customer service experience
• 1 or more years’ experience with Labcorp’s Laboratory Information Systems (LIS)

Additional Job Standards:

• Familiarity with genetics concepts

• Knowledge of Microsoft Office suite
• Strong multi-tasking ability with excellent attention to detail
• Strong verbal and written communication skills and excellent ability to listen and respond effectively
• Strong flexibility and the ability to manage and adapt to changing priorities quickly

• Strong project management skills
• Ability to establish and maintain positive working relationships with others and work cooperatively and effectively to set goals, resolve problems, and make recommendations

Application Window Closes: 11/12/26

**Pay Range: $25.50-$34.00 / hour

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data

Benefits:Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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