Remote General Liability Litigation Team Leader

The Hartford; Alpharetta (GA); Hybrid; USD 86,000 - 130,000; Full time

Job summary

The Hartford in Alpharetta, GA is seeking a Team Leader Claims to oversee a General Liability Litigation team. The role requires guiding 7 claim handlers, coaching staff, and ensuring settlements align with policy guidelines.

A strong background in GL claims and leadership is essential. The position offers a hybrid or remote arrangement with office access, and a base pay range that reflects market benchmarks in the insurance sector.

Qualifications

• Prior high exposure general liability claims and litigation experience strongly preferred.
• Knowledge of contracts and contractual indemnification.
• In-depth understanding of coverage and risk transfer heading toward the development of a strong coverage acumen.
• College degree preferred.
• Prior management experience strongly preferred.
• CPCU, AIC, SCLA or other professional designation, or working toward such designation preferred.

Responsibilities

• Lead approximately 7 General Liability Litigation Claim Handlers with corresponding claim inventories.
• Effectively training, coaching and developing staff to enable optimal job performance and the achievement of individual and professional goals.
• Managing and directing claim investigation, liability determinations, disposition and settlement, in compliance with corporate claim settlement policies and procedures.
• Managing and implementing change including explaining drivers and business goals.
• Evaluating and managing staff performance.
• Understand and effectively analyze General Liability and/or personal lines coverage forms.
• Experience in leading and managing all levels of staff relative to experience, tenure and professional development.
• Extensive knowledge of customer service drivers and the ability to resolve customer issues, needs and concerns independently.
• Experience with human resource policies and procedures and administration of the same.
• Strong communication skills, both verbal and written regardless of audience demographic.
• Ability to partner with internal and external customers inclusive of Agents, Brokers, Sales and Product.

Skills

General liability claims

Leadership

Staff coaching

Communication

Education

College degree

CPCU/AIC/SCLA designation (preferred)

Tools

Contracts knowledge

Job description

The Hartford in Alpharetta, GA is seeking a Team Leader Claims to oversee a General Liability Litigation team. The role requires guiding 7 claim handlers, coaching staff, and ensuring settlements align with policy guidelines.

A strong background in GL claims and leadership is essential. The position offers a hybrid or remote arrangement with office access, and a base pay range that reflects market benchmarks in the insurance sector.