Remote GenAI Field Engineer for Production AI Deployments

ZENITH INFOTEK LLC; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

Zenith Infotek LLC seeks a highly hands-on GenAI Forward Deployed Engineer (FDE) to build and deploy production-grade AI solutions for enterprise customers.

You will design, code, integrate, debug, deploy, and optimize sophisticated agentic AI applications directly with customer engineering teams, bridging Google Cloud AI products with real-world environments. This remote role requires a strong software/cloud background and the ability to drive engagements end-to-end.

Qualifications

• Bachelor’s degree in CS/engineering or equivalent.
• 5+ years of professional software development.
• Experience deploying AI/ML on cloud platforms.
• Hands-on with enterprise GenAI and multi-agent systems.
• Strong ability to run technical discovery sessions with customers.

Responsibilities

• Build and deploy complex GenAI and agentic AI applications, moving solutions from prototypes to production.
• Develop multi-agent workflows, MCP servers, RAG architectures, and enterprise AI applications that deliver measurable business value.
• Architect and implement integrations between Google Cloud AI products and customer environments, including APIs, legacy systems, enterprise data sources, and security boundaries.
• Work with technologies across the Google Enterprise CX ecosystem, including Gemini, Conversational Agents, CES, and CCAI.
• Build data pipelines for structured and unstructured enterprise data, including vector databases and RAG-based architectures.
• Develop evaluation frameworks and observability solutions to measure accuracy, safety, latency, cost, and overall agent performance.
• Troubleshoot production blockers involving data readiness, integrations, authentication, state management, security, and system performance.
• Lead technical discovery sessions with customer engineering and business stakeholders.
• Collaborate directly with customer teams to design, implement, test, and productionize AI solutions.
• Identify recurring implementation challenges and convert field learnings into reusable components, accelerators, or product feedback for engineering teams.
• Establish engineering best practices and help customer teams successfully maintain and scale deployed solutions.
• Independently drive execution on complex customer engagements while mentoring and upskilling partner engineering teams.

Skills

Python

GenAI

Cloud architecture

GCP

RAG architectures

Vector databases

LLM/GenAI

Production deployments

Dialogflow CX

CCAI

Education

Bachelor’s degree in CS/Engineering

Tools

LangGraph

CrewAI

Google ADK

Dialogflow CX

CX Agent Studio

Agent Assist

CCAI

Job description

Zenith Infotek LLC seeks a highly hands-on GenAI Forward Deployed Engineer (FDE) to build and deploy production-grade AI solutions for enterprise customers.

You will design, code, integrate, debug, deploy, and optimize sophisticated agentic AI applications directly with customer engineering teams, bridging Google Cloud AI products with real-world environments. This remote role requires a strong software/cloud background and the ability to drive engagements end-to-end.