Remote Gate Security Coordinator

J.B. Hunt Transport Services, Inc.; Lowell (AR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Disability coverage

Paid time off

Paid maternity leave

Paid holidays

Job summary

J.B. Hunt Transport Services, Inc. is seeking a Remote Security Coordinator to manage gate transactions at facilities with Remote Security Operations. The role protects assets from theft and safety issues, maintains logs, and reports suspicious activity.

Based in Lowell, AR, the position requires engagement with drivers, adherence to SOPs, and collaboration with internal teams to resolve security and system issues. Onsite work with shift rotations is required.

Qualifications

• High school diploma or GED with up to 1 year of related experience or military equivalent.
• Proficient computer skills, including Microsoft Office (PowerPoint, Excel, Outlook).
• Ability to prepare detailed written reports and fill out forms with accuracy.
• Interest in learning new technologies/software applications.

Responsibilities

• Monitor and assess driver-entered data in the Gatekeeper system to identify issues; document discrepancies and exceptions.
• Authenticate third-party carrier information and verify outside carriers pulling assets for proper assignment.
• Engage with drivers at RSO gates to provide guidance on security procedures for entering and exiting facilities.
• Comply with location-specific remote security procedures to ensure gate transactions are handled efficiently.
• Live monitor yards and surrounding areas for suspicious activity; check security equipment for functionality.
• Regulate and monitor traffic flow at RSO yards to prevent safety hazards and ensure SOPs are followed.
• Support and enforce SOPs for security technology and systems.
• Authenticate employment of and train personnel on secure PINs and access cards; flag misuse of credentials.
• Conduct regular audits of transactions and traffic; report unauthorized bypasses and observed safety incidents.
• Collaborate with internal teams to resolve gate operation failures and system errors.

Skills

MS Office

Security awareness

Written reports

Customer service

Education

GED

High School Diploma

Tools

Gatekeeper system

Security cameras

Job description

J.B. Hunt Transport Services, Inc. is seeking a Remote Security Coordinator to manage gate transactions at facilities with Remote Security Operations. The role protects assets from theft and safety issues, maintains logs, and reports suspicious activity.

Based in Lowell, AR, the position requires engagement with drivers, adherence to SOPs, and collaboration with internal teams to resolve security and system issues. Onsite work with shift rotations is required.