Remote-First Design Operations Leader

Coinbase, Inc.; Montpelier (VT); Remote; USD 206,000 - 242,000; Full time

Job summary

Coinbase Creative Studio seeks a Design Operations Manager to own and evolve an operating model enabling design and motion teams to deliver high-impact work. You’ll coordinate resource planning for full-time and contract talent, manage capacity strategy, and scale the studio through external partners, while ensuring quality and timely delivery.

You will balance strategic planning with hands-on execution, partnering with creatives, producers, strategists, marketers, and senior stakeholders to

Qualifications

• Significant experience leading design operations within a high-performing creative organization.
• Proven track record delivering creative work for world-class brands across multiple media and channels.
• Experience developing resource strategy and managing global networks of contract design and motion talent, agencies, and production partners.
• Exceptional organizational judgment; ability to set priorities and create clarity across complex workstreams.
• Ability to influence senior stakeholders and drive alignment across creative, marketing, production, and business teams.
• High bar for creative quality, communication, and problem-solving to move work forward through in-house and agency partners.

Responsibilities

• Define and own the design and motion operating model for Creative Studio, including planning, resourcing, prioritization, reviews, delivery, and reporting.
• Set resource and capacity strategy across a broad portfolio of work, balancing priorities and timelines.
• Scale a global ecosystem of contract talent, agencies, and production partners, including sourcing, onboarding, and management.
• Establish operating rhythms and reporting that give leadership visibility into capacity and risks.
• Lead high-impact design initiatives across multiple workstreams with quality and brand expression.
• Collaborate with creatives, producers, strategists, marketers, and senior stakeholders to translate priorities into executable plans.
• Identify bottlenecks and create scalable tools and processes to increase speed and impact.

Skills

Design operations leadership

Creative work delivery

Resource strategy

Stakeholder influence

Organizational judgment

Cross-functional collaboration

Creative quality

Education

Bachelor’s degree in design, business, communications, or related field

Job description

Coinbase Creative Studio seeks a Design Operations Manager to own and evolve an operating model enabling design and motion teams to deliver high-impact work. You’ll coordinate resource planning for full-time and contract talent, manage capacity strategy, and scale the studio through external partners, while ensuring quality and timely delivery.

You will balance strategic planning with hands-on execution, partnering with creatives, producers, strategists, marketers, and senior stakeholders to