Remote-First Chief of Staff for Product Leadership

Affirm, Inc.; New York (NY); Remote; USD 226,000 - 335,000; Full time

Benefits offered by this job

Health coverage

FSA Wallets

Time off

ESPP

Job summary

Affirm is seeking a Chief of Staff to the SVP of Product to scale our product leadership function and own the external product narrative end-to-end. This role anchors on the most central people issues, drives strategic bets, and helps ensure decisions are made quickly with clarity across a high-growth tech org.

You will lead in headcount planning, budget alignment, and AI enablement, while partnering with HR, Finance, and Technology Operations to keep the product organization healthy and

Qualifications

• 10+ years in roles that built product credibility and strategic-narrative chops: strategy with deep product partnership.
• Experience running people processes at scale (hiring, calibrations, leveling, talent reviews).
• Exceptional written communication and ghostwriting for board pages and leadership briefs.
• Pattern-matching for organizational dysfunction and leadership gaps before they become issues.
• Ability to influence across senior leaders in Product, Engineering, Design, Revenue, Finance, and HR.
• Strong analytical foundation with product metrics and growth analytics.

Responsibilities

• Design and run the product leadership team’s rhythms (staff meetings, product reviews, all-teams, offsites): agenda architecture, pre-reads, decision capture, follow-through
• Co-own the people rhythms with the HRBP across hiring, calibrations, performance, and talent reviews. Surface emergent structural risks with proactive solutions
• Partners with Technology Operations to define and improve processes for roadmap planning, driving prioritization decisions, setting annual OKRs and tracking progress to goals throughout the year
• Own headcount planning and budget management alongside the Finance and HR Business Partners: annual planning, quarterly reforecasts, hire-prioritization tradeoffs
• Drive AI retooling and enablement, including running internal AI masterclasses for leadership and embedding AI-enabled processes across the function
• Curate the external product narrative (all-hands, written updates, major external talks): operate as a speechwriter, partnering with PR, comms, and brand
• Prepare executive briefings and leadership communications, and reduce decision latency across the Product leadership team
• Run a recurring org health pulse (engagement scores, attrition signals, leveling drift, manager effectiveness), escalating early signals before they become structural problems

Skills

Product leadership

Strategic narrative

Executive coaching

Hiring processes

Ghostwriting

Cross-functional influence

Job description

Affirm is seeking a Chief of Staff to the SVP of Product to scale our product leadership function and own the external product narrative end-to-end. This role anchors on the most central people issues, drives strategic bets, and helps ensure decisions are made quickly with clarity across a high-growth tech org.

You will lead in headcount planning, budget alignment, and AI enablement, while partnering with HR, Finance, and Technology Operations to keep the product organization healthy and