Remote Financial Aid Quality Control Specialist

Work from Home; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) match

Education support

Tuition assistance

Job summary

Work from Home, Nashville, seeks a Quality Control Specialist to review financial aid documentation, develop and finalize aid plans, and ensure compliance with federal/state regulations and CHCP policies.

The role emphasizes ethical practice, collaboration with students and staff, and delivering high-quality services while supporting the CHCP mission within the broader HCA Healthcare family.

Qualifications

• Bachelor’s degree or combination of education and experience.
• Minimum 5 years’ successful experience in college financial aid in post-secondary educational environment.
• Wide knowledge of regulatory requirements (e.g., federal, state, etc.) related to Title IV student financial aid.
• Basic knowledge of CampusVue database (preferred)
• Excellent written and verbal communication skills.
• Proven leadership and management skills.
• Strong interpersonal skills with both faculty and student populations.
• Superior organizational and problem-solving skills.
• Strong basic computer software (i.e., MS Office) skills as well as exposure to more concentrated financial aid software programs.
• Attention to detail.
• Excellent customer service skills.
• Ability to read, comprehend, and comply with federal and state laws, regulations, and policies pertaining to the provision of student financial aid.
• Ability to interact effectively as a member of a team and work collaboratively with other departments.

Responsibilities

• Review multiple campus locations Financial Aid Departments documentation and awarding.
• Develop, negotiate, and finalize student financial aid plans in accordance with state, federal, accreditation, and company policies and regulations for awarding and packaging financial aid.
• Ensure consideration and implementation of CHCP philosophy and provide quality services to students, visitors, and clients.

Skills

Written and verbal communication

Leadership and management

Interpersonal skills

Organizational skills

MS Office

Customer service

Attention to detail

Education

Bachelor’s degree

Tools

CampusVue

Job description

Work from Home, Nashville, seeks a Quality Control Specialist to review financial aid documentation, develop and finalize aid plans, and ensure compliance with federal/state regulations and CHCP policies.

The role emphasizes ethical practice, collaboration with students and staff, and delivering high-quality services while supporting the CHCP mission within the broader HCA Healthcare family.