Remote Field Service Tech: HVAC Controls & Automation

Alfa Laval Inc.; Elizabethtown (NC); Remote; USD 40,000 - 50,000; Full time

Job summary

Alfa Laval is seeking a Field Service Technician with a focus on controls and automation. The role involves installation, troubleshooting, and maintenance of electrical control systems and PLCs, with extensive travel across the US and internationally.

Remote work option with preference for Eastern US home location; strong customer-facing skills are essential. You will interpret schematics, read drawings, and provide on-site training and technical guidance to customers, ensuring safety standards

Qualifications

• 3+ years Field Service experience in mechanical, electrical or automation industry (pump systems, air handling equipment, valves, heat exchangers)
• Able to read & interpret engineering drawings (electrical/mechanical), manuals, and P&ID/PFD drawings
• Certification in HVAC systems is a plus
• Working knowledge of Allen Bradley PLC and HMI software (Rockwell) is preferred
• Willing and able to travel 75%-85% across the US and sometimes internationally

Responsibilities

• Install, test, and maintain electrical control systems including PLCs, sensors, actuators, and related equipment
• On-site troubleshooting and repair services for customers, including diagnosing complex technical issues
• Interpret electrical schematics, blueprints, and other technical diagrams
• Conduct thorough inspections to ensure equipment and systems comply with electrical safety standards and regulations
• Perform preventative maintenance to extend the lifespan of pumps, valves, and electrical control systems
• Provide training and technical advice to customers, promoting best practices for operation and maintenance
• Document service activities by completing forms, reports, logs, and records in a timely manner
• Maintain a high degree of customer service for all support queries and adhere to service management principles
• Communicate effectively with customers, colleagues, and management to ensure smooth operation
• Travel 75%-85% to US customer sites and sometimes internationally

Skills

Field service experience

Reading drawings

Electrical systems

HVAC systems

Travel readiness

Education

High School Diploma or Associate's Degree

Tools

Rockwell/Allen-Bradley PLC

HMI software

VFD troubleshooting

Job description

Alfa Laval is seeking a Field Service Technician with a focus on controls and automation. The role involves installation, troubleshooting, and maintenance of electrical control systems and PLCs, with extensive travel across the US and internationally.

Remote work option with preference for Eastern US home location; strong customer-facing skills are essential. You will interpret schematics, read drawings, and provide on-site training and technical guidance to customers, ensuring safety standards