Remote Field Service Engineer – CNC Fabrication Tools

231 TUS - TRUMPF, Inc.; Farmington (CT); Remote; USD 38,490 - 60,338; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401(k) plans

Parental leave

Opportunities for advancement

Job summary

231 TUS - TRUMPF, Inc. is seeking a Field Service Engineer to deliver exceptional service for their CNC fabricating machine tools. This remote role involves extensive travel across the United States, Canada, and Mexico, installing, troubleshooting, and repairing machinery.

The ideal candidate is a hands-on problem solver with a strong focus on customer service, technology savvy, and the willingness to travel. The position offers a competitive salary and generous benefits package including medical, vision, dental, 401(k) plans, and parental leave.

Qualifications

• Hands-on problem solver with experience in electronics, digital circuits, wiring, mechanics, and hydraulics.
• Focused on customer service and quality.
• Willingness to travel 100% of the time.
• Technology-friendly with experience in software and file management.

Responsibilities

• Travel to install, service, troubleshoot, and repair TRUMPF CNC fabricating machine tools.
• Provide high-quality technical service to ensure optimal machine performance.
• Document customer machine information and suggest improvements.
• Train customers to operate and/or service machines.
• Act as a TRUMPF Service ambassador during installations and repairs.

Skills

Problem solving

Customer service

Technical savvy

Experience with sheet metal machines

Job description

231 TUS - TRUMPF, Inc. is seeking a Field Service Engineer to deliver exceptional service for their CNC fabricating machine tools. This remote role involves extensive travel across the United States, Canada, and Mexico, installing, troubleshooting, and repairing machinery.

The ideal candidate is a hands-on problem solver with a strong focus on customer service, technology savvy, and the willingness to travel. The position offers a competitive salary and generous benefits package including medical, vision, dental, 401(k) plans, and parental leave.