Remote Field Engineer - 24/7 RF & Network Repair Pro

MediaRadar; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401k with Company Match

Flexible PTO

Commuter Benefits

Gym Discounts

Summer Fridays

Job summary

MediaRadar is seeking a Remote Field Engineer to ensure Deeplisten collection systems operate at 99%+ across the U.S. and Canada. The role involves troubleshooting, repairing, upgrading hardware/software, and coordinating site relocations with on-site and remote support.

Travel to various cities and on-call rotations are required. The ideal candidate has civilian or military technical training, strong problem-solving skills, and experience with PC hardware, RF, and data communications.

Qualifications

• Civilian or military technical training.
• Demonstrated troubleshooting and problem isolation skills.
• Knowledge of PC hardware repair, firmware updates, routers and VPN firewalls, and RF reception.

Responsibilities

• Use Logimonitor, PR_Web, Slack and Gmail to monitor issues, troubleshoot and repair site problems.
• Respond to Pager Duty alerts and resolve problems promptly.
• Perform onsite or remote repairs on Local Sites via third-party vendors or local contacts.
• Maintain and update a parts inventory database.
• Ship parts or arrange repairs for Local Sites in a timely, cost-effective way.
• Be on-call 24/7 for maintenance and repair of Local Site hardware across cities.

Skills

PC hardware repair

RF reception

Router/VPN setup

Data communications

Troubleshooting

On-call support

Tools

Logimonitor

PR_Web

Slack

Gmail

Job description

MediaRadar is seeking a Remote Field Engineer to ensure Deeplisten collection systems operate at 99%+ across the U.S. and Canada. The role involves troubleshooting, repairing, upgrading hardware/software, and coordinating site relocations with on-site and remote support.

Travel to various cities and on-call rotations are required. The ideal candidate has civilian or military technical training, strong problem-solving skills, and experience with PC hardware, RF, and data communications.