Remote Field Application Engineer — 3D Metrology

AMETEK, Inc.; Germantown (MD); On-site; USD 75,000 - 95,000; Full time

Job summary

AMETEK, Inc. is seeking an experienced Field Application Engineer to work from a home office and be based in Baltimore, MD, Morgantown, WV, Germantown, MD, or Frederick, MD area.

This position offers a total compensation package between $90,000 and $120,000. As the resident technical expert, you will support Account Managers with product demonstrations, develop demonstration workflows, coordinate training, provide aftersales support, and collaborate with Sales, R&D, and Marketing to meet

Qualifications

• BS Mechanical Engineering or related field required.
• Excellent understanding of 2D/3D CAD.
• Ability to read and interpret blueprints.
• Good written and spoken communication.
• Valid U.S. driver's license and ability to travel regionally.
• Flexible for different working locations.

Responsibilities

• Act as the resident technical and subject matter expert both internally and with customers, quickly and easily solving prospective applications with the product.
• Support Account Managers as the primary technical resource for product and solution demonstrations to end customers. Including creating specific demonstration workflows to harmonize and create consistent messages.
• Coordinate, schedule and provide technical training and support to our customers at either their site, FARO site, via web, or remote within limited but given standards.
• Provide aftersales application support on FARO products to customer specific business requirements, train and advise correct techniques to achieve the results expected to obtain from FARO Products.
• Ensure the quality of the provided technical trainings and demonstrations (self-reliability).
• Ensure that all customers are served within established timing parameters (self-control).
• Collaborate with other Field Applications Engineers and Support Engineers to test workflows, solve problems, and share knowledge, including documenting workflows to share globally both for internal and external use.
• Prepare and maintain training equipment (documents, devices, …).
• Collaborate with relevant teams/departments from other disciplines within FARO (e.g. Sales, Product Marketing, R&D) to convey customer requirements and respond to functional and technical elements of Requests for Information/Requests for Proposal.
• Act as a backup for the 3rd/4th Level Support within Customer Service
• Responsible for representing the product to customers and at field events such as conferences, seminars, trade shows, etc.
• Support the organization in decision making by providing relevant information/documentation.
• Demonstated ability and willingness to use AItools to improve productivity, decision‑making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI‑generated outputs.

Skills

CAD (2D/3D)

Blueprint reading

Clear communication

Driver's license

Team player

Education

BS Mechanical Engineering or related field

Job description

AMETEK, Inc. is seeking an experienced Field Application Engineer to work from a home office and be based in Baltimore, MD, Morgantown, WV, Germantown, MD, or Frederick, MD area.

This position offers a total compensation package between $90,000 and $120,000. As the resident technical expert, you will support Account Managers with product demonstrations, develop demonstration workflows, coordinate training, provide aftersales support, and collaborate with Sales, R&D, and Marketing to meet