Remote Federal Programs Coordinator

PSI Services; Cheyenne (WY); Remote; USD 70,000 - 94,000; Full time

Benefits offered by this job

Retirement Benefits

Paid Time Off

Health Insurance

Dental & Vision (US)

Flexible Spending Accounts (US)

Employee Assistance Program

Job summary

PSI Services is seeking an Assistant Program Manager to support the Federal Program Management team. The role is remote with occasional travel, full-time, and core availability Monday through Friday.

You will assist in planning, reporting, and coordinating programs while communicating with stakeholders and clients across PSI’s web-based software solutions. The position requires a Bachelor’s degree, proven program management experience, and US citizenship with the ability to obtain security

Qualifications

• Bachelor-level education required.
• Strong, proven program management experience.
• US citizenship and ability to obtain US government security clearance.
• Proficiency in web-based project management tools like MS Project or Jira.
• Extensive stakeholder management experience.
• Experience with Prince2, PMP, or Agile methodologies.
• Experience in the testing industry and with assessment delivery platforms is a plus.

Responsibilities

• Assist in planning and executing project activities, tracking progress, and ensuring tasks are completed on time and within budget.
• Provide excellent customer service to clients and partners; act as liaison and maintain relationships.
• Coordinate with teams and management; prepare project reports.
• Handle administrative tasks: meeting minutes, documentation, and training access.
• Improve processes and drive initiatives to enhance customer experience in project management.
• Develop a deep understanding of PSI product suite and support multiple web-based products.
• Collaborate with program managers to develop scope of work documents and project plans.
• Prepare, maintain, and communicate project plans; assist in status meetings.
• Identify, track, monitor, and communicate project-related issues and changes.
• Analyze problems, gather information, propose solutions, and implement resolutions.
• Take ownership of issues and drive them to completion.
• Foster collaboration across departments to achieve organizational goals.
• Represent the company professionally to internal and external audiences.

Skills

Program management

Stakeholder management

US citizenship

MS Project

Jira

Agile / Prince2 / PMP

Testing industry knowledge

Education

Bachelor's degree

Tools

MS Project

Jira

Job description

PSI Services is seeking an Assistant Program Manager to support the Federal Program Management team. The role is remote with occasional travel, full-time, and core availability Monday through Friday.

You will assist in planning, reporting, and coordinating programs while communicating with stakeholders and clients across PSI’s web-based software solutions. The position requires a Bachelor’s degree, proven program management experience, and US citizenship with the ability to obtain security