Remote FDE-SRE: GPU Cluster Reliability & Onboarding

Andromeda Cluster, Inc.

San Francisco, Northern (CA, KY)

Hybrid

USD 180,000 - 260,000

Full time

14 days+

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Benefits offered by this job

Competitive equity package

Healthcare, dental, vision

401(k) plan

Unlimited PTO

Job summary

Andromeda Cluster, Inc. is hiring a Forward Deployed Engineer - SRE to join our remote-first team serving North America.

You will embed with customers running large-scale GPU training and inference, onboarding, tuning jobs, and debugging failures while owning the reliability of the platform. You will partner with customer teams inside their environments, diagnose complex issues, and drive they scale from day one.

Qualifications

Hands-on experience operating GPU clusters in production.
Experience with distributed training and high-performance networking.
Strong Linux/Unix troubleshooting and performance tuning.

Responsibilities

Serve as the primary technical point of contact for teams running large-scale training and inference workloads.
Own onboarding end-to-end: environment setup, orchestration choice (Slurm, Kubernetes, SSH), storage layout, first successful run at scale.
Diagnose real failures in customer environments: NCCL timeouts, stragglers, I/O stalls, degraded links.
Profile and improve distributed training performance and reduce idle GPU time.
Lead incident response for complex failures across hardware, networking, and ML frameworks.
Turn repeated deployment problems into automation and reusable configurations.