Remote Family Vacation Specialist

Travelnavigatorco; Seattle (WA); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Remote work

Onboarding & training resources

Access to travel industry tools

Job summary

Travel Navigator Co. is seeking a warm, organized Remote Family Vacation Specialist to help families plan and book trips, including theme park vacations, cruises, and all-inclusive resort stays, while ensuring every detail fits their needs and budget.

You will assist with planning, researching destinations, confirming availability and pricing with suppliers, and communicating clearly with clients and partners.

Qualifications

• Experience in customer service, hospitality, sales, or travel is helpful but not required.
• Strong organizational and multitasking skills with attention to detail.
• Friendly, patient communication and a customer-first attitude.
• Comfortable using computers, online platforms, and virtual communication tools.
• Ability to work independently in a remote environment with reliable internet access.
• Interest in travel and helping families create great experiences.
• Must be at least 18 years of age and authorized to work.

Responsibilities

• Assist families with planning and booking theme park trips, cruises, resorts, and vacation packages.
• Speak with clients to learn about their travel dates, group size, children's ages, and preferences.
• Research and recommend destinations, accommodations, and activities that work for the whole family.
• Explain package inclusions, room types, and trip options in a clear, helpful way.
• Confirm availability, pricing, and reservation details with travel suppliers.
• Send clients timely updates, confirmations, and reminders before their trip.
• Help resolve issues and handle changes to existing reservations.
• Keep accurate records of bookings, payments, and client information.
• Follow company procedures and support the team with administrative tasks as needed.

Skills

Organizational skills

Communication

Remote work

Internet access

Travel interest

Job description

Travel Navigator Co. is looking for a warm, organized individual to join our team as a Remote Family Vacation Specialist. In this role, you will help families plan and book memorable trips, including theme park vacations, cruises, and all-inclusive resort stays, while making sure each detail fits their needs and budget.

Key Responsibilities:

• Assist families with planning and booking theme park trips, cruises, resorts, and vacation packages
• Speak with clients to learn about their travel dates, group size, children's ages, and preferences
• Research and recommend destinations, accommodations, and activities that work for the whole family
• Explain package inclusions, room types, and trip options in a clear, helpful way
• Confirm availability, pricing, and reservation details with travel suppliers
• Send clients timely updates, confirmations, and reminders before their trip
• Help resolve issues and handle changes to existing reservations
• Keep accurate records of bookings, payments, and client information
• Follow company procedures and support the team with administrative tasks as needed

Qualifications:

• Experience in customer service, hospitality, sales, or travel is helpful but not required
• Strong organizational and multitasking skills with attention to detail
• Friendly, patient communication and a customer-first attitude
• Comfortable using computers, online platforms, and virtual communication tools
• Ability to work independently in a remote environment with reliable internet access
• Interest in travel and helping families create great experiences
• Must be at least 18 years of age and authorized to work

What We Offer:

• Remote work environment
• Comprehensive onboarding and training resources
• Access to travel industry tools and supplier networks
• Ongoing learning and professional development opportunities
• Flexible scheduling based on business needs