Remote Experience Planner (Travel & Client Coordination)

Effortless travel solutions ETS; Lewiston (ME); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Fully remote work environment

Training and ongoing support

Professional growth opportunities

Travel-related perks during onboarding

Collaborative team culture

Job summary

Effortless travel solutions ETS is seeking an Experience Planning Coordinator to assist clients in planning memorable travel and leisure experiences. The role focuses on gathering goals, offering personalized recommendations, and delivering well-organized itineraries from a fully remote setting.

You’ll communicate with clients throughout the experience, leveraging training and online tools to coordinate bookings and updates.

Qualifications

• Strong communication and customer service skills are essential.
• High attention to detail and organization are required.
• Comfort with technology and online systems; ability to learn new tools quickly.
• Hospitality, travel, or customer service experience is preferred.
• Self-motivation with strong time-management skills.

Responsibilities

• Communicate with clients to understand their goals and preferences.
• Provide accurate, up-to-date information and personalized recommendations.
• Create well-organized plans and itineraries.
• Support clients before, during, and after their experience.
• Utilize online tools and systems for coordination and booking (training provided).
• Maintain professional and timely communication.

Skills

Communication

Customer service

Attention to detail

Organization

Technology literacy

Learning new tools

Hospitality/Travel experience

Time management

Job description

Effortless travel solutions ETS is seeking an Experience Planning Coordinator to assist clients in planning memorable travel and leisure experiences. The role focuses on gathering goals, offering personalized recommendations, and delivering well-organized itineraries from a fully remote setting.

You’ll communicate with clients throughout the experience, leveraging training and online tools to coordinate bookings and updates.