Remote EPIC Application Coordinator (Orders)

Veterans in Healthcare

Spartanburg (SC)

Remote

USD 90,000 - 130,000

Full time

3 days ago

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Job summary

Spartanburg Regional Healthcare System is seeking a Remote Epic Application Coordinator (Orders) to design, build, test, validate, and support Epic applications. The role focuses on gaining in-depth software knowledge and leveraging department workflows to implement Epic solutions.

Responsibilities include certification (Orders), collaborating with vendors and end users, participating in design and testing, and maintaining thorough documentation.

Qualifications

Requires an Associate Degree or higher education, or related applicable experience.
5+ years of Healthcare IT experience.
Must complete required training for product implementation and pass certification within 45 days of training.
Preferred: Bachelor's Degree in Computer Science or related field.
Preferred: 7+ years of Healthcare IT experience.
Epic certified (Orders).

Responsibilities

Maintain communication with vendor implementation reps to ensure the system meets business needs.
Obtain and maintain Epic certification (Orders) within the required timeframe.
Achieve in-depth knowledge of assigned applications and their relation to others.
Participate in project plan development and monitor milestones.
Contribute to design, validation sessions, and ensure documentation and issue escalation.
Perform in-depth workflow analysis and translate needs into system design.
Participate in testing and sign-off of system changes.
Develop and maintain detailed configuration documentation.

Skills

Meeting leadership

Prioritization

Conflict resolution

Project plan oversight

Strong communication

Requirements elicitation

Education

Associate degree or higher

Bachelor's degree in CS or related field

Tools

Epic certification (Orders)

Job description

Remote EPIC Application Coordinator (Orders)

Location: Spartanburg, South Carolina, United States

Beaumont Office

IT - Clinical Systems

Days (weekends as needed) 8am-5pm widget: Full Time

Job ID: P-108731

EX132

This position is 100% remote. We will only consider remote applicants residing in the following US states - AL, AZ, CT, DE, FL, GA, IN, KS, KY, LA, MD, MI, NC, PA, RI, SC, VA, WV, and WI.

Epic MODULE Analyst certification and/or previous Epic EMR build experience in another module will be weighted heavily.

Position Summary

The Remote Epic Application Coordinator (Orders) will have primary responsibility for the design, build / configuration, testing, validation and ongoing support of the EPIC application(s). They will be responsible for obtaining and maintaining in-depth knowledge of the software functionality and acquiring / utilizing knowledge of the operational workflows to be implemented with the EPIC system. The Epic Application Coordinator (Orders) will gain in-depth knowledge of the software by attending application support training and completing application certification projects and tests.

Key abilities for this role include:

Understanding of the organization and the user community in the Application Coordinator's assigned area
Ability to lead meetings, prioritize, resolve conflicts, managing issues, and oversight and implementation of project plan activities
Strong communication and follow-up skills
Ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built

Minimum Requirements

Education

Requires an Associate Degree or higher education, or related applicable experience.

Experience

5+ years of Healthcare IT experience

License/Registration/Certifications

Must complete required training for product implementation, and pass certification within 45 days of completion of training

Preferred Requirements

Preferred Education

Bachelor's Degree in Computer Science or related field

Preferred Experience

7+ years of Healthcare IT experience.

Preferred License/Registration/Certifications

Epic certified (Orders).

Core Job Responsibilities

Maintain regular communication with vendor implementation representatives. Work with implementation representatives and the organization's business community and end users to ensure the system meets the organization's business needs.
Assume application expertise by obtaining and maintaining Epic certification (Orders) for the assigned application(s) within the required timeframe.
Achieve an in-depth knowledge of assigned application(s) and its relationship to other applications.
Participate in project plan development and monitoring project milestones
Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs.
Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. Provide application expertise to facilitate discussions and decisions.
Work with department representatives to analyze needs and translate these into system design.
Participate in development, execution and sign off of system testing.
Develop and maintain detailed documentation on system configurations and technical components.
Troubleshoot problems identified by team members and end users.
Escalate issues and risks to project leadership.
Collaborate with the training team(s) in the design and development of training programs.
Provide application expertise to the project team and advisory groups.
Participate in the planning and execution of application go-live and post-live activities.
Follow established guidelines for system change control.
Identify potential system enhancement needs.
Introduce best practice options for future-state workflows and processes.
Collect information regarding potential system enhancement needs
Analyze new functionality in releases to determine how and if it should be used.
Coordinate ongoing software updates and changes.
Review and test new software releases.