REMOTE- Epic Application Coordinator- ClinDoc

Lensa; Livonia (MI); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative healthcare organization is seeking a dedicated Epic Application Coordinator to provide essential support for application management and integration. This remote position involves collaborating with various stakeholders to develop best practice workflows and enhance system functionalities. The ideal candidate will have a strong background in healthcare or IT, excellent communication skills, and a passion for improving business processes. Join a forward-thinking team committed to delivering high-quality care and driving positive change in the healthcare industry.

Qualifications

• 3-5 years experience in performance/business process improvement or IT systems.
• Experience as a subject matter expert or consultant.

Responsibilities

• Provide primary support and contact for each application.
• Analyze data to support programs and projects.
• Collaborate with other coordinators and project managers.

Skills

Communication Skills

Analytical Skills

Leadership Skills

Project Management

Epic Software Knowledge

Education

Bachelor's Degree in Healthcare

Bachelor's Degree in IT

Tools

Epic Software

Clinical Software

Job description

REMOTE- Epic Application Coordinator- ClinDoc

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Lensa is the leading career site for job seekers at every stage of their career. Our client, Trinity Health, is seeking professionals. Apply via Lensa today!

Employment Type: Full time

Shift: Not specified

Description: Certification in Epic ClinDoc preferred. This position allows for work from home/remote opportunity.

POSITION PURPOSE

Responsible for providing primary support and contact for each application. Coordinates all issues during the project for assigned application areas, providing subject matter expertise and comprehensive knowledge of Trinity Health's policies, procedures, and business operations. Works directly with customers and develops best practice workflows based on decisions from system decision-making groups, translating this information into the application build. Collaborates with other Epic Application Coordinators, Project Managers, Trainers, and Application Managers.

Essential Functions

• Demonstrates Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Establishes priorities aligned with organizational initiatives, manages multiple projects, and adapts to changing priorities.
• Consults with providers, clinicians, executives, and management to support decisions, workflows, and initiatives.
• Analyzes data to support programs and projects, communicating findings effectively.
• Provides guidance on system integration, architecture, selection, strategy, and clinical system implementations.
• Researches and contributes to timing and planning of new functionalities and upgrades.
• Recommends innovative application solutions for workflow, safety, productivity, and financial issues.
• Leads application integration decisions impacting multiple units and assists in design and documentation.
• Analyzes and reengineers business processes for improvement.
• Prepares project work plans and status reports.
• Collaborates on best practice workflows, order sets, forms, and decision support tools.
• Uses performance improvement methodologies and change management strategies.
• Participates in functional groups for design, implementation, and reporting decisions.
• Models teamwork and operates in a collaborative environment.
• Manages multiple projects, adapts to priorities, and pursues professional growth.
• Uses support staff effectively and adopts new tools.
• Maintains knowledge of applicable laws, regulations, and policies.

Minimum Qualifications

• Willingness to travel as needed.
• Bachelor's degree in healthcare, IT, or related field, or equivalent experience.
• Experience as a subject matter expert, specialist, or consultant.
• Ability to learn Epic software and obtain certification within 3-6 months.
• 3-5 years experience in performance/business process improvement or IT systems.
• Familiarity with information systems and clinical software.
• Strong communication, analytical, and leadership skills.

Physical and Mental Requirements

Office environment, frequent communication, manual dexterity, concentration, ability to work on multiple projects, and travel as needed.

Our Commitment to Diversity and Inclusion

Trinity Health values diversity, equity, and inclusion, serving diverse populations with culturally competent care. We are an Equal Opportunity Employer.