Remote Entry-Level Hotel/Resort Coordinator

ExploreMore with Fran; Miami (FL); Remote; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality group is seeking an enthusiastic Entry-Level Hotel/Resort Coordinator in Miami. This role involves coordinating guest experiences, handling bookings, and ensuring customer satisfaction while working with a supportive team. Ideal candidates will have a passion for hospitality and strong communication skills, with opportunities for career growth and exclusive benefits.

Benefits

Competitive salary with growth opportunities

Flexible work hours

Exclusive hotel and resort discounts

Collaborative work environment

Hands-on experience in customer-focused field

Qualifications

• Passion for hospitality and providing exceptional experiences.
• Strong communication and interpersonal skills.
• Ability to work independently and in a team.

Responsibilities

• Assist with coordinating hotel and resort bookings.
• Support planning of guest accommodations and special requests.
• Handle guest inquiries and resolve concerns promptly.

Skills

Communication

Interpersonal skills

Organizational skills

Attention to detail

Teamwork

Tools

Reservation systems

Hotel management software

Job description

Title: Entry-Level Hotel/Resort Coordinator - Help Create Exceptional Hospitality Experiences

• Are you passionate about hospitality and looking to start your career in the hotel and resort industry? We are seeking an enthusiastic Entry-Level Hotel/Resort Coordinator to join our team. In this role, you will help ensure that guests have an exceptional experience, from booking to check-out, in some of the finest hotels and resorts
  
  
  

About Us:

We are a leading hospitality group specializing in delivering top-tier service at hotels and resorts across the world. As an Entry-Level Hotel/Resort Coordinator, you will play an important role in ensuring smooth operations and excellent customer service. You will work alongside an experienced team to create seamless experiences for our guests.

Responsibilities:

• Assist with coordinating hotel and resort bookings, ensuring all guest requests and preferences are handled.
• Support the planning of guest accommodations, amenities, and special requests.
• Communicate with hotel and resort staff to ensure a smooth and seamless experience for guests.
• Handle guest inquiries and resolve any concerns promptly and professionally.
• Coordinate check-ins, check-outs, and any additional services such as tours or dining reservations.
• Monitor and manage reservation systems and hotel software to ensure all bookings are accurate.
• Collaborate with other team members to maintain high levels of customer satisfaction
  
  
  

Requirements

• Passion for hospitality and a desire to provide exceptional guest experiences.
• Strong communication and interpersonal skills.
• Ability to work well both independently and as part of a team.
• Strong organizational skills and attention to detail.
• Basic computer skills, including proficiency in reservation systems and hotel management software.
• Willingness to learn and grow within the hospitality industry
  
  
  

Benefits

• Competitive salary with opportunities for growth within the hospitality industry.
• Flexible work hours and opportunities for career advancement.
• Access to exclusive hotel and resort discounts for personal use.
• A collaborative work environment with ongoing support from a team of hospitality professionals.
• Opportunities to gain hands-on experience in a high-energy, customer-focused field.
  
  
  

How to Apply:

If you're ready to start your career in the hospitality industry and help create unforgettable experiences for guests, apply today to become an Entry-Level Hotel/Resort Coordinator!