Remote Entry-Level Admin & Customer Support Assistant

HRS Talent Solutions; Kalamazoo (MI); On-site; USD 41,000 - 52,000; Full time

Job summary

HRS Talent Solutions is seeking an entry level Customer Service & Administrative Support Assistant for remote work. The role combines customer service, administrative tasks, data entry, and online workflow coordination, with training provided and a focus on accuracy and clear written communication.

The position welcomes applicants from customer service, retail, front desk, or office support backgrounds, and emphasizes organization, dependability, and professional handling of information.

Qualifications

• Reliable computer or laptop
• Stable internet connection
• Ability to follow written instructions carefully
• Comfort using email, web browsers, online forms, and basic web based tools
• Strong attention to detail and ability to review work for accuracy
• Clear written communication skills
• Dependable and organized approach to recurring tasks
• Ability to work independently and manage time effectively

Responsibilities

• Reviewing customer, participant, or project related information for accuracy and completeness
• Supporting customer service and client feedback projects by organizing responses, comments, and submitted details
• Reading written instructions carefully and completing tasks according to provided guidelines
• Entering information into online forms, templates, spreadsheets, or tracking sheets
• Reviewing names, dates, contact details, submitted answers, and other information for accuracy
• Organizing feedback from surveys, service evaluations, product reviews, and client projects
• Providing structured feedback to support client projects and research assignments
• Participating in guided client evaluations and completing form based assessments
• Recording reactions, preferences, observations, and responses clearly and accurately
• Researching company websites and verifying current details
• Supporting routine office processes through accurate task completion
• Communicating clearly in writing when completing forms and notes

Skills

Attention to detail

Written communication

Time management

Independent work

Organized

Customer service mindset

Tools

Email

Online forms

Job description

HRS Talent Solutions is seeking an entry level Customer Service & Administrative Support Assistant for remote work. The role combines customer service, administrative tasks, data entry, and online workflow coordination, with training provided and a focus on accuracy and clear written communication.

The position welcomes applicants from customer service, retail, front desk, or office support backgrounds, and emphasizes organization, dependability, and professional handling of information.