Remote Enterprise Sales Director – Cloud Software

Five9; United States; On-site; USD 127,000 - 211,000; Full time

Job description

About Five9

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Location Preference

Candidates ideally located in the following cities: Chicago, IL, St. Louis, MO, Kansas City and Omaha, NE.

Role Overview

The Enterprise Sales Director creates, identifies, and closes sales within North America or a set of named accounts. The Sales Director's primary responsibility is to acquire new customers and drive revenue. A successful Sales Director is a self-starting closer who can create a large pipeline of business within a short period of time. We look for business athletes who are aggressive team players - hungry, nimble and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional deals.

Key Responsibilities

• Create and drive revenue within a specified region or list of named accounts
• Generate business opportunities through professional networking and cold-calling
• Drive brand awareness, campaigns, and lead generation via networking, associations, etc
• Meet and exceed all quarterly and annual sales quotas
• Own the sales cycle from lead generation to closure
• Develop business plan and present the business plan during quarterly review sessions
• Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
• Self-generate leads from personal connections, referral partners, and regional networking events
• Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience

Key Qualifications

• 5+ years of outside enterprise software sales experience
• Be able to work independently and as part of a team in a fast‑paced, rapid change environment
• Experience selling at the C‑level
• Proven track record of sales excellence
• A proven sales hunter and closer
• Superior professional presence and business acumen

Preferred Qualifications

• Contact Center Software Sales in less than 1,000‑seat space
• Experience selling to COO/CFO
• Knowledge of territory or accounts assigned

Work Location

This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office.

Compensation and Benefits

Our total reward package includes:

• Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long‑Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as therapy, coaching and self‑guided mindfulness exercises for all covered employees and their covered dependents
• Generous employee stock purchase plan
• Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

The US base salary range for this role is $88,100 — $211,000 USD.

Equal Opportunity Employer

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Five9 is an equal opportunity employer. Five9 supports pay transparency throughout the entire recruitment process.

Privacy Notice

View our privacy policy, including our privacy notice to California residents: https://www.five9.com/pt-pt/legal.

Safe Employment Notice

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.