Mid-Market Sales Director

Five9; San Francisco (CA); Hybrid; USD 87,000 - 168,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401k with company match

Stock purchase plan

Paid time off & holidays

Job summary

Five9, a leading cloud contact center software provider, is seeking a proven Enterprise Sales professional. You will own the sales cycle from lead generation to closure, drive revenue within named accounts, and forecast opportunities in SFDC.

The role is hybrid in the San Francisco Bay Area and requires 7+ years of enterprise software sales experience, including selling at the C-level. Competitive compensation includes base salary, bonuses, and stock options.

Qualifications

• 7+ years of outside enterprise Contact Center software or CRM sales experience.
• Ability to work independently and in a fast-paced, changing environment.
• Experience selling at the C-level and a proven track record of sales excellence.

Responsibilities

• Create and drive revenue within a specified region or list of named accounts.
• Generate business opportunities through networking and cold-calling.
• Drive brand awareness, campaigns, and lead generation.
• Meet and exceed all quarterly and annual sales quotas.
• Own the sales cycle from lead generation to closure.
• Develop business plans and present them during quarterly reviews.
• Maintain account and opportunity forecasting in SFDC.
• Self-generate leads from connections and partners.
• Ensure 100% customer satisfaction and retention through Implementation and Support.

Skills

Enterprise software sales

CRM sales

C-level selling

Account management

Forecasting

Tools

SFDC (Salesforce)

Job description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Location:

This role is hybrid. 3 days a week (M, W, TH) in our San Ramon, CA or San Francisco, CA office is required.

Work Location: This role is hybrid. 3 days a week (T, W, TH) in our San Francisco office is required.

Key Responsibilities:

• Create and drive revenue within a specified region or list of named accounts
• Generate business opportunities through professional networking and cold-calling
• Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
• Meet and exceed all quarterly and annual sales quotas
• Own the sales cycle from lead generation to closure
• Develop business plan and present the business plan during quarterly review sessions
• Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
• Self-generate leads from a personal connections, referral partners, and regional networking events
• Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience

Key Qualifications:

• 7+ years of outside enterprise Contact Center software or CRM sales experience
• Be able to work independently and as part of a team in a fast pace, rapid change environment
• Experience selling at the C-level
• Proven track record of sales excellence
• A proven sales hunter and closer
• Superior professional presence and business acumen

Preferred Qualifications:

• Contact Center Software Sales in less than 1,000-seat space
• Knowledge of territory or accounts assigned

Benefits:

• Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents
• Generous employee stock purchase plan
• Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

The US base salary range for this role is below.

$86,800—$168,300 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.