Remote - Enrollment Specialist - Sales

CareHarmony; Texas; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company in healthcare is seeking an Enrollment Specialist to educate and enroll patients in a Medicare program. This fully remote role offers career growth and the potential to control your earnings through commissions. Ideal candidates will have a strong sales background and excellent communication skills, working to engage patients effectively.

Benefits

Fully remote position

Career growth opportunities

Control your earning potential

Qualifications

• Proven adaptability in a high-volume sales space.
• Ability to deliver high call volume and meet deadlines.
• Comfortable with working within different software platforms.

Responsibilities

• Educating and enrolling patients in a Medicare-sponsored care coordination program.
• Establishing rapport with potential patients and overcoming objections.
• Making outbound calls and tailoring messaging based on patient demographics.

Skills

Sales acumen

Excellent communication

Empathy

Data entry skills

Education

Associate degree or higher

Tools

Microsoft Office

Job description

CareHarmony is a venture-backed start-up; formed to help physicians thrive in the new era of value-based care by combining the latest advancements in population health technology with 24 / 7 care coordination services.

We are on a mission to heal healthcare and set the benchmark for managing chronically ill patients.

An Enrollment Specialist is a member of the Patient Engagement Specialist (PES) team, telephonically educating and enrolling patients in a Medicare-sponsored care coordination program designed to help the patient better manage their chronic illnesses (diabetes, high blood pressure, COPD, etc.).

What's in it for you?

• Fully remote position - Work from the comfort of your own home in cozy clothes without a commute. Score!
• Career growth - Many of our team members move up in the company at a faster-than-average rate. We love to see our people succeed!
• Control your earning potential - This role is paid hourly plus commissions, meaning that you control your own destiny with your hard work. P.S. - The more enrollments you close, the higher your hourly rate goes on top of more commissions being earned!

You will work from an assigned patient pool, making outbound calls and educating patients on the advantages of our care program in an effort to persuade them to agree to join our program.

You will be responsible for establishing rapport with potential patients, overcoming objections to participation, and tailoring your messaging to patients based upon their demographics, unique health concerns, and insurance.

Requirements

• Sales acumen is required
• Proven adaptability in a high-volume sales space, ability to meet deadlines, and metrics
• Will be able to consistently deliver high call volume, spending in excess of 80% of your time on the phone.
• Excellent communicator with the ability to explain the program offered in an informational, influential, concise, and personable manner
• Proven ability be able to work within a team dynamic and be a leader
• Articulate a warm and professional etiquette when speaking on the phone to patients
• Possess high-quality data entry skills with the ability to multi-task
• Natural ability to express empathy with a patient-focused mindset and engagement
• Ability to be creative in delivering education to patients while tailoring to showcase benefits of the CCM program
• Comfortable with working within different software platforms (Microsoft Office : Outlook, Excel, Word, Skype)
• Availability during business hours (8 am - 5 : 30 pm - CST.)
• Associate degree or higher
• US-Based

Physical Requirements

• This position is sedentary and will require sitting for long periods of time
• This position will require the ability to speak clearly and listen attentively, often by telephone, for an extended period of time
• The position will require the ability to understand, process, and take thorough notes in real-time on telephone conversations