Remote Enrollment Specialist (Certified Medical Assistant)

Medsien; Louisiana; Remote; USD 10,000 - 60,000; Part time

Job summary

A healthcare service provider is seeking an Enrollment Specialist to assist patients in understanding and enrolling in Chronic Care Management and Remote Patient Monitoring programs. This remote role emphasizes strong communication and empathy. Candidates must have national certification in medical assisting and be residents of the US. Competitive pay with flexible remote work opportunities is offered.

Benefits

Competitive pay

Paid training

Flexible work schedule

Qualifications

• Residency in the US is required.
• Basic knowledge of chronic health conditions and their management.
• Comfortable using technology for documentation and communication.

Responsibilities

• Conduct initial assessments of potential patients to determine eligibility.
• Explain the benefits of enrolling in CCM/RPM programs.
• Assist patients with enrollment and maintain records.
• Stay up-to-date with regulations related to CCM/RPM services.
• Monitor and track performance to meet enrollment goals.

Skills

Strong communication skills

Empathy

Attention to detail

Organizational skills

Education

National Certification in Medical Assisting

Job description

Overview

Enrollment Specialist — Are you a Certified Medical Assistant looking to continue in healthcare from a remote position while still helping patients? Medsien is a leading provider of Chronic Care Management and Remote patient monitoring services to medical practices across the United States.

Medsien is a leading provider of scalable remote care management, enabling healthcare practices to enhance patient engagement, improve outcomes, and optimize operational efficiency. We are committed to innovation, collaboration, and delivering exceptional service to our clients and their patients. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management. Our company is committed to improving the lives of patients living with chronic health conditions. We prioritize compassion, integrity, and excellence in all our interactions and operations.

Here at Medsien, our Certified Medical Assistants are able to take their clinical experience, knowledge, insight, and empathy to improve patients\' health care experiences and outcomes. Comprehensive chronic care management benefits patients with 24/7 access to physicians and clinical staff who can meet their urgent and ongoing needs. CCM also benefits practices by electronically capturing all patient interactions for real-time continuity of care.

Patient enrollment is the first step in helping our patients and providers manage their chronic conditions more effectively. If patients aren\'t taking advantage of our Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs, they are missing out on a key tool in managing their chronic illnesses. Our Enrollment Specialists (Certified Medical Assistants) use their training and knowledge to help patients understand the value of utilizing our CCM and RPM programs. Once they understand that enrollment in these programs allows the providers and our team to make real-time, data-driven decisions, they are eager to participate. Improving patient care and clinical outcomes is what we strive to accomplish every day. Medsien\'s personalized approach to patient care is unparalleled in the industry. Our goal is for patients to feel as comfortable with us as they do when visiting their provider\'s office. We prioritize compassionate quality care.

As an Enrollment Specialist you will educate and enroll eligible patients from our established clinic partnerships. You will connect with eligible patients through outbound calls, resulting in enrollments to achieve your weekly goals. You will help patients navigate and enroll in these programs to better their health and achieve their wellness goals.

As an Enrollment specialist you\'ll receive competitive pay including paid training. Fully remote capabilities (Within US only) and better work life balance.

Company Values: Our company is committed to improving the lives of patients living with chronic health conditions. We prioritize compassion, integrity, and excellence in all our interactions and operations.

If you are passionate about making a meaningful difference in the lives of patients and are eager to embark on a rewarding career in healthcare, we encourage you to apply for this Enrollment Specialist position. Join us in our mission to provide high-quality care and support to those who need it most.

Key Responsibilities

• Patient Outreach: Initiate contact with potential CCM and RPM patients and conduct initial assessments to determine eligibility based on established criteria.
• Education and Information Sharing: Clearly and compassionately explain the benefits of enrolling in a CCM/RPM program and provide detailed information about services, including remote monitoring and care coordination.
• Enrollment and Documentation: Assist eligible patients with enrollment, ensuring forms and documentation are completed accurately, and maintain records of patient interactions and enrollment status.
• Compliance and Regulatory Knowledge: Stay up-to-date with regulations and compliance standards related to CCM/RPM services and ensure enrollments adhere to legal and ethical standards.
• Performance Tracking: Monitor and track enrollment performance and strive to meet or exceed enrollment goals.

Qualifications

• National Certification in Medical Assisting
• Residence in the US
• Strong communication skills, both written and verbal
• Empathy and the ability to connect with patients and their families
• Basic knowledge of chronic health conditions and their management
• Comfortable using technology for documentation and communication
• Attention to detail and strong organizational skills
• Ability to work independently and as part of a team
• Sales or customer service experience is a plus but not required

Training and Development

You will receive comprehensive training on CCM/RPM program details, enrollment processes, and communication techniques to ensure you are well-prepared for the role.

If you are passionate about making a meaningful difference in the lives of patients and are eager to embark on a rewarding career in healthcare, we encourage you to apply for this Enrollment Specialist position. Please attach your Medical Assistant certificate.

This is a 1099 role and does not come with benefits

Monday - Friday

Our Process: We will review your application and select top profiles for a screening call. Short-listed candidates will be contacted for a screening call. If you don\'t hear back, please don\'t be disappointed; we receive many applications and must prioritize who we speak to.

Employment at Medsien is based solely on merit and qualifications. We are committed to equal employment opportunity regardless of sex, age, race, color, national or ethnic origin, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, age, citizenship, veteran or military status, and other legally protected characteristics.

Thank you for taking the time to apply for a position at Medsien!