Remote - Enrollment Specialist

Freddie Mac; Ann Arbor (MI); Remote; USD 40,000 - 55,000; Full time

Job summary

A leading company in virtual services is seeking customer service professionals for a fully remote position. This role offers flexible scheduling, extensive training, and the chance to engage with diverse clients. Ideal candidates are self-driven with excellent communication and problem-solving skills, eager to thrive in a supportive environment.

Benefits

Flexible schedule

Life and health insurance reimbursement

Weekly training sessions

Supportive work environment

Qualifications

• Enthusiastic and self-driven with a strong work ethic.
• Exceptional communication skills, both verbal and written.
• Ability to work well independently and as part of a team.

Responsibilities

• Assist existing and prospective clients by providing outstanding service.
• Engage with multiple clients throughout the day, ensuring their needs are met.
• Utilize industry-leading resources and technology to enhance client interactions.

Skills

Communication

Problem-solving

Adaptability

Time Management

Job description

Employer Industry: Virtual Services

Why consider this job opportunity:
- Flexible schedule that allows you to balance work and personal life
- Fully remote position, enabling you to work from anywhere
- Weekly training sessions led by top leaders in the industry
- Life insurance and health insurance reimbursement offered
- Opportunity to work with a diverse range of clients and develop product knowledge
- Supportive and collaborative work environment focused on individual growth

What to Expect (Job Responsibilities):
- Assist existing and prospective clients by providing outstanding service
- Engage with multiple clients throughout the day, ensuring their needs are met
- Utilize industry-leading resources and technology to enhance client interactions
- Demonstrate excellent communication skills, including active listening and problem-solving
- Adapt and adjust to various client situations and inquiries on-the-go

What is Required (Qualifications):
- Enthusiastic and self-driven individuals with a strong work ethic
- Exceptional communication skills, both verbal and written
- Ability to work well independently and as part of a team
- Must possess problem-solving skills and adaptability
- Previous experience in customer service or a related field is a plus

How to Stand Out (Preferred Qualifications):
- Experience in a virtual work environment
- Familiarity with industry-leading resources and technology
- Proven track record of success in client relations or sales
- Strong ability to learn and adapt quickly to new situations
- Excellent time management and organizational skills

#VirtualWork #CustomerService #RemoteOpportunity #CareerGrowth #TrainingProvided

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."