Remote Enclave Systems Architect & Support Lead

Ingram Micro Inc in; Irvine (CA); Remoto; USD 133.000 - 227.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare benefits

401(k) with company match

Paid time off

Parental leave

Disability insurance

Wellbeing benefits

Descrizione del lavoro

Ingram Micro Inc. is seeking a senior Enclave Systems & Support Administrator for a remote U.S. role. You’ll configure Google Workspace Enterprise Plus, manage AWS GovCloud/Chrome Enterprise, and implement FIPS-validated security while delivering tier-3 support.

Strong identity, scripting, and hardening skills are essential. You will lead onboarding, provide security training, and coordinate with ISSO during incidents, with a base pay range noted for U.S. employees.

Competenze

• 7+ years of experience with 5+ years administering Google Workspace Enterprise Plus (or equivalent) at scale, including direct end-user / service-desk support experience.
• Bachelor's degree or higher in cyber security, computer science/engineering, management of information systems or similar degrees.
• Hands-on experience with AWS (GovCloud preferred), Amazon WorkSpaces / VDI, and Chrome Enterprise — both administration and provisioning/support.
• Strong identity background: SAML SSO, FIDO2/WebAuthn, conditional/context-aware access, and MFA / hardware-key lifecycle management.
• Configuration-baseline, hardening, and change-management discipline; scripting/automation skills.
• Backup/restore and operational resilience experience.
• Strong customer-service skills and disciplined ticket / asset documentation practice.

Mansioni

• Administer Google Workspace Enterprise Plus and configure security controls.
• Provide tier-1 through tier-3 service desk support, including password and MFA resets.
• Manage endpoints and MDM for Chrome devices; deploy and track FIDO2 security keys.
• Lead user onboarding and joiner-mover-leaver actions; migrate data into the enclave.
• Deliver security awareness training and maintain security hygiene.
• Escalate significant security events to the ISSO & Security Operations Lead.

Conoscenze

Google Workspace Admin

AWS GovCloud

Amazon WorkSpaces

Chrome Enterprise

SAML SSO

FIDO2/WebAuthn

Context-aware access

Scripting automation

Customer service

Formazione

Bachelor's degree in cyber security / CS / IT

Strumenti

Google Workspace Enterprise Plus

AWS GovCloud

Amazon WorkSpaces

Chrome Enterprise

Descrizione del lavoro

Ingram Micro Inc. is seeking a senior Enclave Systems & Support Administrator for a remote U.S. role. You’ll configure Google Workspace Enterprise Plus, manage AWS GovCloud/Chrome Enterprise, and implement FIPS-validated security while delivering tier-3 support.

Strong identity, scripting, and hardening skills are essential. You will lead onboarding, provide security training, and coordinate with ISSO during incidents, with a base pay range noted for U.S. employees.