Remote Embedded Ops Manager: Precision Medicine

Caris Life Sciences; Northern (KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Caris Life Sciences is seeking an Embedded Caris Operations Manager to manage end-to-end operational workflows and case execution for client precision medicine programs. You will partner with providers, pathology teams, and internal staff to ensure timely, accurate, and high-quality delivery from order initiation through report delivery.

The role requires strong problem-solving skills, healthcare experience, and the ability to optimize case workflows across multiple sites, including remote

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of healthcare or diagnostics experience.
• 3+ years provider-facing or customer-facing experience in clinical environments.
• Strong problem-solving and decision-making skills in real-time situations.
• Understanding of clinic-based workflows and healthcare delivery environments.
• Ability to learn and effectively use proprietary systems and platforms.
• Demonstrated ability to manage complex workflows.
• Valid driver's license.

Responsibilities

• Own end-to-end lifecycle of assigned cases, ensuring accuracy and timely progression.
• Review and verify test orders and documentation; resolve discrepancies proactively.
• Coordinate with providers, clinic staff, pathology teams, and internal teams.
• Monitor case status and implement corrective actions.
• Maintain a primary focus on case management excellence across the full lifecycle.
• Proactively resolve issues impacting case quality, turnaround time, or provider experience.
• Maintain working knowledge of products, services, and platforms.
• Submit required reports and documentation accurately and on time.
• Serve as a primary operational partner and point of contact for providers.
• Provide guidance on ordering processes, EMR workflows, and documentation.

Skills

Problem-solving

Decision-making under pressure

Communication skills

Education

Bachelor’s degree or equivalent experience

Tools

EMR systems

Job description

Caris Life Sciences is seeking an Embedded Caris Operations Manager to manage end-to-end operational workflows and case execution for client precision medicine programs. You will partner with providers, pathology teams, and internal staff to ensure timely, accurate, and high-quality delivery from order initiation through report delivery.

The role requires strong problem-solving skills, healthcare experience, and the ability to optimize case workflows across multiple sites, including remote