Remote Ecommerce Customer Care Specialist

MaziCTools; United States; Remote; USD 37,195 - 48,216; Full time

Benefits offered by this job

Competitive wages

Medical, Dental, and Prescription Benefits

401(k) Program with Company Match

Paid Vacation

Personal Paid Time Off (PPTO)

Employee Discount

Life Insurance and Long-Term Disability Insurance

Flexible Spending Account

Holiday Pay

Onsite Chaplain Services

Job summary

Hobby Lobby is seeking a full-time Ecommerce Customer Service Representative to provide exceptional support to clients in our online business. This remote position requires solid computer skills and effective communication abilities.

The ideal candidate will be self-motivated, adept at multitasking, and fluent in Spanish and English. We offer competitive wages, health benefits, a 401(k) program with company match, and paid time off.

Qualifications

• Experience in customer service is preferred.
• Ability to work under pressure in a fast-paced environment.
• Self-motivated and able to work without supervision.

Responsibilities

• Provide excellent customer service to clients via phone.
• Respond to customer inquiries with clear instructions.
• Data entry and analytics across various computer applications.
• Process orders and requests.

Skills

Strong computer skills

Excellent verbal and written communication skills

Good problem-solving skills

Ability to multitask

Strong grammar and writing skills

Bilingual in Spanish and English

Tools

MS Office (Excel, Word, PowerPoint)

Job description

Hobby Lobby is seeking a full-time Ecommerce Customer Service Representative to provide exceptional support to clients in our online business. This remote position requires solid computer skills and effective communication abilities.

The ideal candidate will be self-motivated, adept at multitasking, and fluent in Spanish and English. We offer competitive wages, health benefits, a 401(k) program with company match, and paid time off.