Client Care & Data Entry Specialist (Bilingual)

Hobby Lobby; Atlanta (GA); Remote; USD 34,095 - 48,560; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid vacation

PTO

Rebate program

Disability coverage

Flexible spending

Job summary

Hobby Lobby in Atlanta, GA is hiring a Client Care Delegate to support our online business division. This full-time role offers weekday hours 8:30 a.m. to 5:00 p.m.

with potential overtime. The position requires a Bachelor's degree and involves handling client inquiries by phone and email, guiding users through our web-based systems, and ensuring accurate information. Strong PC skills, bilingual Spanish and English, and excellent written and verbal communication are essential.

Qualifications

• Solid PC skills, including MS Office (Word, Excel, PowerPoint).
• Good verbal and interpersonal skills.
• Strong critical thinking, adaptable to change, meticulous.
• Ability to handle multiple tasks under pressure in a fast-moving environment.
• Proficient punctuation and writing skills.
• Works well with others.
• Self-motivated and can work without direct oversight.
• Bilingual in Spanish and English (or more).

Responsibilities

• Provide excellent client support over the phone and email.
• Answer client messages with clear, concise instructions.
• Process information and inquiries using PC applications, including the web-based system www.Hobbylobby.com.
• Conduct information and examination orders/solicitation.

Skills

Verbal communication

Interpersonal skills

Critical thinking

Multitasking

Writing skills

Self-motivation

Teamwork

Bilingual Spanish/English

Education

Bachelor's degree

Tools

MS Office

Job description

Hobby Lobby in Atlanta, GA is hiring a Client Care Delegate to support our online business division. This full-time role offers weekday hours 8:30 a.m. to 5:00 p.m.

with potential overtime. The position requires a Bachelor's degree and involves handling client inquiries by phone and email, guiding users through our web-based systems, and ensuring accurate information. Strong PC skills, bilingual Spanish and English, and excellent written and verbal communication are essential.