Remote E-commerce Community Manager: Grow Loyalty

Placements24; Queenstown (MD); Remote; USD 50,000 - 80,000; Full time

Benefits offered by this job

Flexible schedule

Health insurance

Professional development opportunities

Remote work

Job summary

Placements24 is seeking a dedicated Remote E-commerce Community Manager to nurture a vibrant online community of buyers and sellers. This role oversees social media interactions, forum moderation, content creation, and strategy development to boost engagement and loyalty.

You will bridge the company with its users, shaping a positive, interactive experience from a fully remote setup. The ideal candidate excels in communication, online relationship-building, and understands e-commerce customer

Qualifications

• Proven experience as a Community Manager or similar in an e-commerce context.
• Excellent written and verbal communication with empathetic, engaging tone.
• Strong understanding of social media platforms and community management tools.

Responsibilities

• Manage and grow the company's online community across social media, forums, and other channels.
• Develop and implement strategies to foster engagement, loyalty, and advocacy.
• Moderate user-generated content and enforce community guidelines fairly.

Skills

Community management

Social media management

Content creation

Remote work

Customer service

Job description

Placements24 is seeking a dedicated Remote E-commerce Community Manager to nurture a vibrant online community of buyers and sellers. This role oversees social media interactions, forum moderation, content creation, and strategy development to boost engagement and loyalty.

You will bridge the company with its users, shaping a positive, interactive experience from a fully remote setup. The ideal candidate excels in communication, online relationship-building, and understands e-commerce customer