Remote Documentation Engineer II: APIs & Guides

Remote Jobs; United States; Remote; USD 95,000 - 145,000; Full time

Benefits offered by this job

Remote stipend

Home office equipment

Office upgrade or coworking space

Leave policies: sick/ parental leave &

Development fund for courses/books/con

International team-building trips & on

Flexible schedules

Job summary

Storyblok is a headless CMS company seeking a Documentation Engineer II to create and maintain product, process, and training documentation. You will collaborate with multiple teams to ensure information is accurate, accessible, and supports users both internally and externally.

You will help developers and customers understand Storyblok capabilities, write tutorials, guides, and API docs, and produce sample apps to demonstrate the headless approach.

Qualifications

• Minimum 5+ years of experience in web development.
• Proven experience in technical writing and documentation.
• Bachelor's or Master's degree in Computer Science or a related field or equivalent experience.
• Experience with CMS in general; experience with Headless CMS is a plus.
• Thorough knowledge of consuming RESTful APIs; GraphQL APIs is a plus.
• Working knowledge of at least one modern JavaScript framework (e.g., Vue, React, Next, Nuxt, Astro, or Svelte).
• Working knowledge of Git.
• Strong communication and interpersonal skills.
• Good problem-solving and detail-oriented mindset.
• Continuous learning mindset to stay updated on documentation best practices.
• Ability to document technical topics efficiently and from the users’ perspective.
• Ability to mentor teammates when needed.
• Demonstrates AI literacy to leverage AI tools.

Responsibilities

• Become a Storyblok and headless CMS authority, helping developers, partner agencies, and customers understand Storyblok and its capabilities, implement a headless architecture on their projects easily, and get the best out of Storyblok’s features.
• Help developers understand and get value out of Storyblok by creating and maintaining developer tutorials, developer guides, FAQ entries, and API documentation.
• Write sample applications, prototypes, and code samples to showcase the power and flexibility of Storyblok and the headless approach to content management.
• Helping teammates overcome obstacles, resolving blockers, and completing work tasks.
• Seeking guidance to increase your own experience. Sometimes mentoring teammates in an open, respectful, flexible, and empathetic manner.

Skills

Web development

Technical writing

Communication

AI literacy

Education

Bachelor's or Master's in Computer Science or related field

Tools

Git

RESTful APIs

Headless CMS

Vue/React/Nuxt/Astro/Svelte

GraphQL APIs

Job description

Storyblok is a headless CMS company seeking a Documentation Engineer II to create and maintain product, process, and training documentation. You will collaborate with multiple teams to ensure information is accurate, accessible, and supports users both internally and externally.

You will help developers and customers understand Storyblok capabilities, write tutorials, guides, and API docs, and produce sample apps to demonstrate the headless approach.