Remote Disney Vacation Specialist

Enchanted Horizons Travel; Tulsa (OK); Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks and discounts

Professional growth and training

Community of travel lovers

Job summary

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from initial planning through their magical return home, ensuring a seamless, stress-free journey and memory-filled experience.

You will handle inquiries across email and phone, support bookings and changes, provide destination details and travel documentation guidance, and follow up to gather feedback, all while delivering compassionate, professional service from anywhere in the United States.

Qualifications

• Excellent communication skills in written and verbal form.
• Background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail and strong organizational habits.
• Tech-savvy and able to learn new booking systems quickly.

Responsibilities

• Respond to client inquiries across channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate information regarding destinations, travel docs, and agency processes.
• Follow up with clients to confirm plans and gather post-trip feedback.
• Address concerns with empathy and efficiency to ensure client satisfaction.

Skills

Excellent communication

Customer service

Travel industry knowledge

Detail-oriented

Tech-savvy

Proactive mindset

Tools

Booking tools

CRM systems

Job description

About the job Remote Disney Vacation Specialist

Job Description: As a Remote Disney VacationSpecialist, you will be an essential part of our team, guiding clients through every stage of their journey, from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress‑free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At Enchanted Horizons Travel Agency USA, based in Illinois, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up‑to‑date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post‑trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Benefits

• Remote flexibility – work from anywhere, with hours that fit your lifestyle.
• Exclusive travel perks and access to industry‑only discounts.
• Professional growth – ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

What We’re Looking For

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech‑savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.