Remote Disney Vacation Planner

Excitingtravelnow; Detroit (MI); Remote; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Ongoing training and support

Community focused on travel experiences

Job summary

A travel agency is seeking a Remote Disney Vacation Specialist. In this role, you will guide clients from trip planning to their safe return, ensuring a seamless travel experience. Responsibilities include responding to inquiries, managing bookings, and providing destination information. Candidates should have excellent communication skills and a customer service background, preferably in travel or hospitality. This position offers remote flexibility and exclusive travel perks.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service, preferably in travel or hospitality.
• Ability to learn new systems quickly.

Responsibilities

• Respond to client inquiries through various channels.
• Support clients with booking modifications and cancellations.
• Provide information on destinations and travel documentation.
• Follow up with clients post-trip to ensure satisfaction.
• Handle concerns with empathy and efficiency.

Skills

Excellent communication skills

Customer service background

Attention to detail

Organizational skills

Tech-savvy

Enthusiasm for travel

Job description

About the job REMOTE DISNEY VACATION SPECIALIST

Job Description:
As a Remote Disney VacationSpecialist, you will be an essential part of our team, guiding clients through every stage of their journey, from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At Enchanted Horizons Travel Agency USA, based in Illinois, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities
Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
Support clients with booking modifications, cancellations, and special travel requests.
Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
Follow up with clients to confirm travel plans and gather feedback post-trip.
Address concerns with empathy and efficiency, ensuring client satisfaction.

Benefits
Remote flexibility – work from anywhere, with hours that fit your lifestyle.
Exclusive travel perks and access to industry-only discounts.
Professional growth – ongoing training and support from a dedicated team.
Be part of a passionate community focused on building dreams and memories through travel.

What We're Looking For
Excellent communication skills—both written and verbal.
A background in customer service, ideally within travel, tourism, or hospitality.
High attention to detail, strong organizational habits, and a proactive mindset.
Tech-savvy and able to learn new systems and booking tools quickly.
A genuine enthusiasm for travel and helping others create memorable experiences.