Remote Director of Care Management & Outcomes

Humana, Inc.; Frankfort (KY); Remote; USD 126,000 - 174,000; Full time

Job summary

Humana, Inc. is seeking a Director, Care Management to lead interdisciplinary teams across care management, physician, and support services. The role oversees assessment of member needs and guides families to appropriate resources to support wellbeing and outcomes.

The position is fully remote in the contiguous United States with occasional travel to Humana offices. It reports to the Senior Vice President, Clinical Operations and requires 40-hour weeks.

Qualifications

• Passion for improving consumer experiences
• 5+ years of management experience including 2+ years of leading leaders
• Bachelor’s degree in business, finance or clinical field
• Health solutions industry experience with leading teams
• Expertise in developing and executing measurable goals
• Experience driving proactive performance management
• Proficiency in analyzing financial trends
• Experience developing and implementing complex resource plans
• Knowledge of Word, Excel, Access

Responsibilities

• Oversee assessment and evaluation of members’ needs
• Guide members/families to resources
• Coordinate with internal/external resources to meet care needs
• Lead new/updated programs and large-scale projects
• Support and enhance care management procedures
• Implement strategic plans and provide input into strategy
• Drive department goals and outcomes
• Direct and lead teams in health solutions
• Analyze trends to support decision-making
• Utilize Word/Excel/Access for reporting and communication
• Contribute to improved consumer experiences

Skills

Leadership experience

Team management

Measurable goals

Performance management

Financial trend analysis

Resource planning

MS Office

Education

Bachelor’s degree in business/finance/clinical

Master’s degree (preferred)

RN license (preferred)

Tools

Microsoft Office Suite

Job description

Humana, Inc. is seeking a Director, Care Management to lead interdisciplinary teams across care management, physician, and support services. The role oversees assessment of member needs and guides families to appropriate resources to support wellbeing and outcomes.

The position is fully remote in the contiguous United States with occasional travel to Humana offices. It reports to the Senior Vice President, Clinical Operations and requires 40-hour weeks.